Human Resources Manager

Human Resources Manager

Classification: Excluded from Union

Reports to: Director of People, Culture & Engagement

Exempt Salary Grid: MGR2

Position Purpose

The Human Resources Manager is responsible for the management, oversight, and day to day operations of ICCS's human resources functions and supervision of designated human resources staff to ensure human resources policies, programs and procedures are compliant/consistent with legal/statutory requirements and ICCS policies & objectives. As a key member of the ICCS leadership team, the HR Manager plays an important role in advising, supporting, and delivering human resources functions across the organization.

Key Responsibilities

1. Plans, organizes, controls, manages, and directs day-to-day HR operations, ensuring an efficient and comprehensive HR Life Cycle, with emphasis in the following areas:
   1. recruitment,
   2. training and development,
   3. human resources information system (HRIS)
   4. attendance & disability management,
   5. performance management & discipline
   6. labour relations in accordance with ICCS policies and procedures and external standards
2. Advises and participates in the formulation and development of human resources policies and programs in collaboration with the Director of Policy, Research & Projects.
3. In collaboration with the Executive and senior leadership team, provides support in planning ICCS's long-term and day-to-day human resources operations and administration.
4. Facilitates collaboration and consensus among internal and external partners in support of ICCS goals, and identifies and acts upon opportunities for human resource, business, operational and quality improvements.
5. Responsible for: hiring and supervising designated human resources staff; and bringing an HR perspective to operational planning and priority setting for ICCS.
6. Provides strategic human resources advice and guidance to the Executive and senior leadership team through proactive engagement and support of ICCS management, staff, and teams.
7. In consultation with the Executive team establishes and implements management and human resources policies. May participate in union negotiations and/or Labour Management Committee.
8. Fosters positive relationships with senior and other government officials, funding sources, clients, the community, etc.
9. Performs other related duties as required.

Qualifications

Education

1. A bachelor's degree or equivalent in Human Resources, Business Administration or relevant field.
2. Chartered Professional in Human Resources (CPHR) designation or an equivalent professional designation will be considered an asset.

Experience

1. A minimum of three (3) years' experience working in a senior Human Resources Management role.
2. Some labour relations/union experience will be considered an asset.
3. Or an equivalent combination of education, training, and experience.

Competencies

Core Competencies

HEART

COMPASSION

INTEGRITY

Specialized Competencies

COLLABORATION

JOB KNOWLEDGE

CONFLICT MANAGEMENT

INITIATIVE

LEADERSHIP

Knowledge, Skills & Abilities

• Possesses a high level of knowledge regarding substance use disorders, mental health challenges, treatment, and recovery and is familiar with and understands the "Housing First" model and the importance of bio-pyscho-social-spiritual support in addressing these challenges.
• Follows and practices protocols and procedures consistently and faithfully and maintains effective routines;
• Has a firm awareness of and maintains healthy boundaries and practices and demonstrates self-care.
• Is able to understand and contribute to the therapeutic culture of ICCS within their own position and team.
• Has a demonstrated ability to manage and balance role responsibilities and interpersonal dynamics in a fast paced, high-pressure environment.