PR Account Supervisor- LA

SENSIS

Who we are:

An integrated cross-cultural marketing agency. We reflect and embrace the cultural diversity of America to develop meaningful social marketing programs that drive measurable conversions.

We help our clients take advantage of the fundamental changes taking place in the marketing world – the emergence of digital technologies, expanded multiculturalism, and the transformative impact of social media.

What we are looking for:     

PR- Account Supervisor for growing Amplification Practice that brings public

relations, social media, and content under one practice

What you’ll be doing:

• Ability to multi-task in a very fast-paced agency environment
• Develops and implements strategic public relations programs for clients
• Manages team daily; creates good team culture and mentors team members for success
• Act as the primary point of contact for assigned clients; escalate, track, and solve client issues by monitoring and managing all aspects of daily client performance
• Understands the impact of social media and influencer engagement for PR efforts; knows how to incorporate these elements into comprehensive PR initiatives
• Serve as the liaison between the agency and client to ensure that client goals, budget, and target audience are reached
• Develop and maintain strong relationships with key media and client stakeholders at both senior and mid-management levels and have an in-depth knowledge of the industry and client business needs
• Manage accounts including fiscal responsibilities (client budget, expense reporting and campaign profits and losses); execute billing practices, including detailed record keeping and follow-up
• Attend and facilitate all status meetings, client meetings and client calls; deliver formal and informal presentations to clients as well as internal team members
• Display marketing curiosity and a willingness to push your own thinking and the agency’s work in new directions
• Acquire in-depth knowledge of each client’s business and industry
• Must possess excellent writing and communication skills to be able to effectively explain ideas to clients regarding their PR programs
• Assist in the development of all aspects of PR program development
• Ensure that client expectations and requirements are clearly understood and maintain overall satisfaction and retention of clients on assigned programs/campaigns
• Take ownership of projects, develop and manage budgets, schedules and scope of resources through collaboration with other team members
• Prepare thorough, accurate and consistent work to clients reflective of the agency’s quality standards
• Strong leadership skills

What you’ll bring along:

Experience working in highly collaborative, integrated teams at mid-size or large PR agencies

• Bachelor’s degree in Communications, Journalist, public relations
• 6+ years of account management and supervisory experience
• Excellent organizational skills with a keen attention to detail
• Ability to think strategically
• Ability to multi-task and prioritize assignments
• Ability to work both as part of a team and independently
• Ability to balance revenue, client satisfaction and operational responsibilities while meeting deadlines
• Strong interpersonal, customer service, presentation, organizational and problem-solving skills
• Proficiency in Microsoft Office, Excel and power point
• Bilingual – a plus

What we offer:

Medical, Dental, Vision, Aflac, 401K, Generous PTO - Potential growth opportunities

Where:

Glendale / Orange County, CA location.