Leidos Holding
Enterprise IT Operations Lead
Leidos Holding, Fort Belvoir, VA
Description
Leidos is seeking an Enterprise IT Operations Lead to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. This role will be a dynamic mix of daily operations planning and execution, coupled with leadership responsibility for multiple subordinate functional area managers and a full operations team. Functional areas include network infrastructure, data center compute and storage (both on premise and cloud), end user support services, infrastructure lifecycle refresh, project management, and testing support. The position will report directly to the DTRA TO Program Manager.
Primary Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Pay Range: Pay Range $122,200.00 - $220,900.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Leidos is seeking an Enterprise IT Operations Lead to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. This role will be a dynamic mix of daily operations planning and execution, coupled with leadership responsibility for multiple subordinate functional area managers and a full operations team. Functional areas include network infrastructure, data center compute and storage (both on premise and cloud), end user support services, infrastructure lifecycle refresh, project management, and testing support. The position will report directly to the DTRA TO Program Manager.
Primary Responsibilities:
- Provide IT Operations leadership and guidance for all contractor personnel assigned to DTRA I3TS related Operations and Sustainment tasks including assigning tasks to contractor personnel, supervising on-going technical efforts, and managing the Task Order performance.
- Utilize expert communication skills needed to direct the skilled technical resources and report on the technical progress, issues, and problem areas, as well as write and review technical documents
- The position is responsible for the quality and efficiency of the Operations and Sustainment of DTRA's Network performance and growth, to include both technical issues and businesses processes.
- Report all significant technical challenges, problems, issues, as soon as they are discovered to Leidos and customer management, as appropriate
- Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, resources, and risk. • Oversee the management of IT operations, tools, and the underlying infrastructure for Tier 1 & Tier 2. Identify and assemble the appropriate blend of resources to meet project needs and requirements.
- Leads, directs, and reviews the work of sub-contractors supporting operations.
- Undertake status review meetings among project team members and clients.
- Work with management on project proposals, bids, contracts, estimates, and schedules.
- Proactively influence customers to apply project planning methodologies.
- Control project requirements, scope, and change management issues. Establish appropriate metrics for measuring key project criteria.
- Work with internal and external groups potentially on multiple simultaneous projects. Identify and mitigate project risks throughout the life of the project.
- Effectively communicate and manage expectations of internal and external stakeholders.
- Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues.
- Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.
- Develop trusted adviser relationships with project and program stakeholders and sponsors.
- Coach and advise team members to accomplish project goals, to meet established schedules, and resolve technical or operational issues.
Basic Qualifications:
- R equires BA/BS or equivalent experience and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience. Generally has 4+ years of experience supervising or leading teams or projects.
- Experience leading customer services similar in scope to this TO for NIPRNet, SIPRNet, and JWICS environments.
- Experience leading and delivering IT services for DoD or IC organizations that support CONUS and OCONUS customers or mission partners.
- Experience providing executive-level technical briefings and presentations to senior Government personnel.
- IT Infrastructure Library (ITIL) Version 4 Foundation and one or more ITIL Practice Manager, Managing Professional, or Strategic Leader certifications towards ITIL mastery.
- One or more DoD 8140.01 certifications related to performance on this TO.
- One technical or management certification related to the services provided within this TO (e.g., CompTIA, Cloud Security Alliance, Microsoft, BMC Remedy, VMware, Amazon Web Services, VMWare, CISCO, Juniper, Linux, etc.
- Teamwork-oriented with a strong focus on customer satisfaction.
- 5+ years of progressively responsible experience managing and/or executing the planning, provisioning, and delivery of IT projects.
- Familiarization with IT Service Management methodologies and tools.
- The ability to clearly articulate technical messages for a variety of audiences at a high-level, both through written and verbal means, will be a critical skill necessary for the success in this position.
- Ability to think strategically, solve problems effectively and tenaciously follow-through to ensure client success.
- Experience working with clients at all organizational levels with a high degree of professionalism and business acumen.
- Excellent written and oral communication skills are required with a demonstrated ability to work with cross-functional teams.
- Candidate must be highly motivated, proactive, organized and have the ability to manage concurrent projects and interface with external clients in a fast-paced environment with a high level of accuracy.
- Candidate must possess excellent leadership, organization, communication and time management skills.
Preferred Qualifications:
- Active PMP certification or equivalent experience.
Pay Range: Pay Range $122,200.00 - $220,900.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.