Office Manager

Position: Office Manager

Compensation: $75,000 - $80,000 annually

Location: Naperville, IL

At Woody Buick GMC, we pride ourselves in being Chicagoland’s best and largest General Motors dealership, committed to unparalleled customer satisfaction and community engagement. We are currently seeking an experienced Office Manager to join our team and oversee crucial accounting and administrative functions. This pivotal role will ensure smooth operations while upholding our dedication to excellence in customer service.

Key Responsibilities:

• Oversee Office Staff: Manage Biller, License & Title, Cashiers ensuring efficient daily operations.
• Accounting and Reporting: Handle financial transactions for sales and service, prepare reports, and ensure accuracy in financial records in collaboration with the Comptroller.
• Administrative Support: Maintain schedules, provide reports, manage document retention, and handle correspondence to ensure office efficiency.
• Support Department Managers: Foster a positive work environment that enables department managers to focus effectively on operational tasks.
• Customer Service: Provide exceptional customer assistance, promptly address queries and concerns with professionalism to enhance customer satisfaction.
• Review and Maintain Schedules: Ensure effective scheduling and timely completion of tasks.
• Financial Oversight: Reconcile bank accounts, credit cards, floorplan, and factory open accounts.
• Staff Management: Hire, train, and manage office staff
• Compliance: Ensure all deals comply with local, state, and federal guidelines.
• Professional Standards: Exemplify professional ethics, morals, and customer service standards.
• Collaboration: Work closely with the office team and department managers to achieve dealership goals.

Qualifications:

• Experience: Five years in dealership office management (General Motors experience preferred).
• Skills: Familiarity with license and title, sales tax, warranty, billing, and commissions.
• Attributes: Exceptional customer service and organizational skills, detail-oriented with multitasking abilities.
• Team Player: Ability to work independently and collaboratively within a team environment.
• Goal-Oriented: Strong desire to set and achieve goals.
• Communication: Excellent interpersonal and communication skills.
• Technical Skills: Proficient in Excel and other relevant software.
• Requirements: Valid in-state driver’s license, High School diploma or equivalent work experience.

Benefits:

• Competitive compensation plan
• 401(k), health, dental, vision, and life insurance
• Paid vacation
• Employee vehicle purchase discount
• Positive work environment

Equal Opportunity Employer:

We are committed to equal employment opportunities and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are passionate about automotive operations and possess the skills and qualifications we seek, we invite you to join us at Woody Buick GMC. Together, let's continue our legacy of outstanding service and customer satisfaction in the automotive industry.