Experienced Toyota Service Lane Manager
Envision Motors of Milpitas, Milpitas, CA, United States
Description of the role:
Experienced Service Lane Manager at Envision Motors of Milpitas takes charge of managing the service lane and ensuring smooth operations. This role requires exceptional leadership skills and the ability to drive performance. The Service Lane Manager will be primarily responsible for working on declined labor sales and finding effective solutions to increase sales and improve customer satisfaction.
Responsibilities:
- Lead the service lane team and motivate them to achieve set targets
- Analyze declined labor sales and develop strategies to convert them into completed sales
- Coordinate with technicians and service advisors to ensure efficient workflow
- Monitor customer satisfaction levels and address any concerns or complaints promptly
- Maintain accurate records of service transactions, invoices, and related documentation
- Stay up-to-date with industry trends and continuously improve service lane operations
Requirements:
- Prior experience as a Service Lane Manager, preferably in a Toyota dealership
- Strong leadership and communication skills
- Ability to work under pressure and meet deadlines
- Excellent problem-solving and decision-making abilities
- Proficiency in using service management software
Benefits:
- Competitive compensation of $0 per (based on experience and qualifications)
- Opportunity to work with a reputable automotive dealership
- Potential for career growth and advancement
About the Company:
Envision Motors of Milpitas is a well-established automotive dealership located in Milpitas, California. We are committed to providing exceptional customer service and offering a wide range of vehicles and services. Join our team and be a part of our success!