CSpring is hiring: Business Analyst in Indianapolis

Title: Business Analyst

Related Titles: Systems Analyst, Business Intelligence Analyst, Product Owner

Location: Indianapolis, IN

Office Environment: Hybrid

Start Date: Immediate

Summary

Come join the CSpring family and be a part of our exciting growth story! We're on the lookout for fantastic leaders at every career stage to join our dynamic team. Together, we're all about unlocking potential - whether it's for our clients, colleagues, or the communities we serve. We achieve this through the delivery of cutting-edge, data-driven solutions, advanced technology platforms, and unparalleled expertise.

Our approach centers around being more than just a service provider; we aspire to be genuine partners in success by working as a true extension of our clients and following proven yet adaptable processes while embodying our core values each day. These values are the foundation of both our client and employee experiences, and the biggest reason that CSpring has been recognized as a Best Place to Work year over year.

Responsibilities

• Conduct thorough analysis of business processes, systems, and data to identify opportunities for improvement and efficiency enhancement
• Collaborate with cross-functional teams to gather and document business requirements, ensuring alignment with organizational goals and objectives
• Create detailed and effective project documentation, which may include user stories, use cases, flowcharts, requirements specifications
• Maintain project documentation throughout project lifecycle, continually keeping the backlog updated and accurate
• Monitor and evaluate the performance of implemented solutions, identifying areas for further optimization and continuous improvement

Requirements

• Ability to create compelling business cases as a by-product of highly effective interview sessions
• Understanding of business complexity and project interdependencies
• Outstanding written and communication skills
• Ability to quickly troubleshoot problems that may arise in work products
• Collaborating with data engineers and AI experts to identify course of resolution
• Willingness to work in a hybrid work environment; work in our Indianapolis office or at the client location three days per week
• Must be legally authorized to work in the United States
• Must not require visa sponsorship

Preferred Qualifications

• 5+ years in business analysis, product ownership, or related position
• 3+ years in defining functional and technical requirements for web/mobile/e-commerce applications
• Proven experience as a Business Analyst for consulting projects exceeding $500,000 and more than 6 months in duration
• Bachelor's degree in management information systems or another relevant program
• Client-facing consulting experience
• Experience with Agile/Scrum Methodologies and tools (e.g. JIRA) is desirable
• Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are a plus

Summary

CSpring is a growing business and IT consulting firm in Indianapolis that's all about serving people well and delivering data-driven solutions. We aspire to be genuine partners in success by working as a true extension of our clients and following proven yet adaptable processes while embodying our core values each day. These values are the foundation of both our client and employee experiences, and the biggest reason that CSpring has been recognized as a Best Place to Work year over year. If you're committed, collaborative, consultative, and caring, you'll feel right at home with us.

Joining CSpring means joining our family - our Ohana. As part of our Ohana, expect clear communication, growth opportunities, and celebrations of success. You'll be informed, recognized, rewarded, and respected. Being part of CSpring's Ohana also means building strong relationships. As part of our team, you will join us for quarterly updates, team building and community service events, learning lunches, and more. We offer a comprehensive compensation and benefits package, including Paid Time Off, Medical/Dental/Vision/Life/Disability insurance from day one, and a 401(k) with company matching.

Ready to be part of a positive, energetic, and supportive team? Apply now!