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Indiana University Health

Information Services Senior Business Analyst Job at Indiana University Health in

Indiana University Health, Indianapolis, IN, United States


Job Description

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

Information Services Senior Business Analyst

The role of the Product Owner is to organize, prioritize, assess work, and act as an ambassador to customers for a scrum team. As the primary point of contact for customer needs, they utilize their communication and requirements gathering skills to understand customer needs and translate those needs into actionable product backlog items with clear acceptance criteria. The Product Owner also plans releases, follows progress, and analyzes end user preferences and feedback. Additionally the Product Owner role evangelizes the product capabilities to customers to support adoption and drive feedback on future desired capabilities.

RESPONSIBILITIES:
  • Acts as a liaison between IT and business units for the development, implementation and support of new systems and enhancement under minimal guidance.
  • Actively leads and facilitates the gathering of customer needs and objectives to evaluate new applications or enhance existing applications.
  • Self-directs oneself to document and test systems requirements and solve complex problems and develop innovative solutions working collaboratively with the development team.
  • Prepares communications and makes presentations on solution alternatives and system enhancements.
  • Solves complex problems; takes a new perspective using existing solutions.
  • Acts as a resource for colleagues with less experience.
STRONGLY PREFERRED:
  • Deep communication skills centered around eliciting customer needs, negotiating prioritizations, gathering importance/value to the business and driving understanding within technical teams that importance/value.
  • Understanding or experience with the Scaled Agile Framework (SAFe)
  • Some technical knowledge around technologies such as Databricks and Airflow with an understanding of the concept of a modern lakehouse as a technical product.
REQUIREMENTS:
  • Bachelor's degree preferred or equivalent experience.
  • 5-7 years of experience required.
  • Requires experience in various business areas and applications (package and custom).
  • Requires Experience implementing or supporting applications (ERP, HR payroll, finance).
  • Requires experience with MS Office (PowerPoint, Vizio, Word).
  • Requires experience facilitating/ leading requirement gathering sessions.
  • Requires experience with process modeling requirements and test plans.
About Us
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.


About the Team

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.