Logo
Crowne Plaza Baton Rouge

Security Guard - Bellman Job at Crowne Plaza Baton Rouge in Baton Rouge

Crowne Plaza Baton Rouge, Baton Rouge, LA, United States


Job Description

Job Description

The Crowne Plaza is looking for an individual for this position who will create a positive impression for arriving and departing guests. The successful candidate will be professional, courteous, and welcoming, able to interact appropriately and sensitively with people from a wide variety of backgrounds and personalities. Our guests visit Baton Rouge for a range of reasons, and this position must be skilled in easily adapting to the unique requirements of each guest.

  • Greet guests upon arrival and assist them to their rooms.
  • Load and unload luggage onto carts and transport to and from guest rooms, as well as meeting rooms.
  • Provide guests with information about the hotel services and amenities, as well as dining, shopping, and entertainment options. 
  • Bellman/Security personnel also attend the main entrance door, greet guests, and arrange and manage transfers. This position provides the first and last impression of the hotel.
  • Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.
Compensation:

$13 - $15 hourly

Responsibilities:
  • Ensure the safety and security of guests, staff, and property within the premises.
  • Provide exceptional customer service by assisting guests with their luggage and inquiries.
  • Monitor and control access points to the hotel, verifying guests' identification when necessary.
  • Respond promptly to any emergencies or disturbances on the property.
  • Maintain a clean and organized work environment throughout the hotel premises.
Qualifications:

Qualified Candidates will possess the following:

  • Valid Louisiana Driver's License.
  • Record free from traffic violations.
  • Driving Experience of a minimum of 9 years.
  • Professional Appearance.
  • Professional Verbal Communication Skills.
About Company

We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts, and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.