Account Manager

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation- from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in. DESCRIPTION Pontera is looking for an exceptional Account Manager to join our growing team. You will be responsible for building strong, long-lasting relationships with our partners to help them grow their business on the Pontera platform. Given our unique platform and business model, an AM at Pontera is much more than a traditional technology company account manager. The AM plays a critical role in our partners' paths to successful implementation of the Pontera platform for their businesses. As an AM, you have the hybrid duty of driving near-term revenue by guiding new partners through the initial phase of platform adoption while also developing roadmaps for consistent, long-term partner growth strategies. This is a massive opportunity for a talented individual contributor to further develop a career in account management and business development with support from experienced management and mentors. RESPONSIBILITIES Strategic engagement with partner firms to drive platform adoption and growth. Serve as the main commercial point of contact for our partners on behalf of Pontera. Manage a large pipeline of partner engagement efforts with use of a CRM and other sales software tools. Regular coordination of partner training and communication of product feature updates and enhancements. Stay informed on how industry trends and topics impact the businesses of our partners to ensure clear communication of ongoing best practice. REQUIREMENTS 2 yrs relevant experience Track record of success as an individual contributor working in consultative sales, business development or an external relationship building role Basic understanding of the financial services industry Superlative verbal and written communication skills History of conducting effective client phone outreach and video-conference calls Experience executing group demonstrations, webinars or in-person business meetings with clients or prospective clients Skilled at drafting professional and persuasive emails Experience effectively managing a large pipeline of clients, partners or prospects inside a CRM High energy and infectious attitude for delivering elite service to clients Demonstrable enthusiasm for continuous learning and professional self-improvement, namely in the area of sales or relationship building skills Bachelor's degree Candidates who have worked as or with financial advisors in the past have proven to be good fits for this role. What We Offer Compensation: Base Salary $70,000 - $75,000 / OTE $90,000 - $100,000 Opportunity : Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry Team Culture : A collegial, collaborative, fun work environment with frequent team events Equity : All new hires are eligible for equity grant participation Healthcare : Comprehensive & affordable insurance benefits with a variety of plan options Retirement : 401(k) with employer match & employer-sponsored access to a retirement advisor Family Benefits : Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacy Professional Development : Sponsored learning & development program (to cover classes, certifications, and more) Food Perks : Fully stocked kitchen & lunch reimbursement program Work Flexibility : A hybrid office work model (In-Office Tues/Weds/Thurs and WFH Mon/Fri) & generous PTO days Pontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.