Collections Manager
LanceSoft, Durham, NC, United States
Job Description - Collections Manager
Pay $65 to $75/hr
We are seeking an experienced professional to assist our collection efforts and to address the growth of our delinquent accounts receivable portfolio. The successful candidate understands the accounts receivable and collections processes for a public company and is well versed in determining appropriate accounts for collections.
Essential Duties and Responsibilities:
¿ Manage Collections, Cash Receipts team which is responsible for daily and timely application of cash receipts, including oversight of cash operating accounts, and AR balances and transactions.
¿ Analyze aged receivables, identifying trends and risks on a client and portfolio basis.
¿ Maintain effective communication with clients to resolve payment issues and negotiate payment plans when necessary.
¿ Escalate significant unpaid receivables to the Sr. Manager, Controller and act as primary point of contact for the Finance Department to work with Risk Management -General Counsel on resolution of these accounts. [MMS Pharm. Automation Contracts/Bus. Ops -Customer Contract Administration]
¿ Prepare regular collections reports and present them to Finance Controller and Sr. Manager, Controller to assess collection performances and provide recommendations for improvement.
¿ Collaborate effectively with commercial team members and risk management team, colleagues and management in finance, to identify invoices at risk of nonpayment and work on timely recovery of the firm's outstanding receivables.
¿ Recommend and promote adoption of collections technologies to enhance the overall collections process.
Education and Experience Requirements:
This position requires an ability to accurately review contracts, summarize key factors and identify problematic accounts with limited supervision.
¿ Minimum 6 years of experience in collections, with at least 3 years in collections management role.
¿ Great Plains experience preferred but not required.
¿ Bachelor's degree in finance, business, or related field.
¿ Demonstrated experience in achieving measurable collections results.
¿ Strong business acumen, analytical and negotiation skills.
¿ Skilled manager of people and processes to achieve maximum results.
¿ Strong leadership, analytical and negotiations skills required.
¿ Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
¿ Excellent verbal and written communication skills required.
¿ Customer service focused.