Educational Testing Service
Data & Analytics Program Mgr.
Educational Testing Service, Princeton, New Jersey, us, 08543
About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
POSITION SUMMARY:
We are seeking a Data Program Manager to support portfolio management, operations and process development for the expanding Global Data and Analytics organization in alignment with strategic goals. This role involves strategic program reporting for leadership and establishing and continuously improving organizational standards and processes to optimize project delivery and collaboration across the team.
PRIMARY RESPONSIBILITIES:
Program and Portfolio Management:
• Oversee portfolio view of the data and analytics organization to support leadership and decision making
• Track and report on strategic project progress, risks and outcomes. Measure efficacy through KPIs and metrics, deliver program health, and mitigate identified risks across the portfolio.
• Support establishing operational and strategic reporting across data and analytics team
Process Development:
• Establish and implement standardized processes and procedures that enable collaborative and effective ways of working
• Ensure consistency and quality across team processes and handoffs
• Drive project lifecycle, ensuring goals and objectives are identified, documented, measurable, and achieved.
Stakeholder Engagement:
• Partner with data senior leadership to establish organizational practices and reporting
• Collaborate with cross-functional teams to understand needs and requirements
• Provide regular updates and communication material to senior management on portfolio status and process improvements
Continuous Improvement:
• Evaluate current processes and recommend enhancements to improve efficiency and effectiveness
• Implement process improvements as needed
KNOWLEDGE/SKILLS:
Project management
Process improvement
Communications through a variety of mediums
Understanding of agile methodology and processes
Proven ability to collaborate effectively with cross-functional teams and stakeholders.
Familiarity with data and analytics practices and organizational capabilities
EDUCATION AND EXPERIENCE :
Bachelor’s degree in Business, Finance, Data Science or Analytics, Statistics, or similar degrees
5+ years experience in project management, data analytics, IT or in a different related field
Experience with project management, process documentation and improvement, and understanding of data and analytics organizations
Strong knowledge of Microsoft Excel, Power Point
Experience with data analysis tools such as PowerBI
#LI-AA1
#LI-REMOTE
ETS believes in a Total Rewards philosophy for our employees, and they include:
Health, Vision, Dental insurance plans to choose from
Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
Generous PTO and vacation time to balance your work and life
Additional 8 hours of PTO for volunteer work
Retirement plan (401(a)) and traditional Roth (403b) with company contribution
Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
POSITION SUMMARY:
We are seeking a Data Program Manager to support portfolio management, operations and process development for the expanding Global Data and Analytics organization in alignment with strategic goals. This role involves strategic program reporting for leadership and establishing and continuously improving organizational standards and processes to optimize project delivery and collaboration across the team.
PRIMARY RESPONSIBILITIES:
Program and Portfolio Management:
• Oversee portfolio view of the data and analytics organization to support leadership and decision making
• Track and report on strategic project progress, risks and outcomes. Measure efficacy through KPIs and metrics, deliver program health, and mitigate identified risks across the portfolio.
• Support establishing operational and strategic reporting across data and analytics team
Process Development:
• Establish and implement standardized processes and procedures that enable collaborative and effective ways of working
• Ensure consistency and quality across team processes and handoffs
• Drive project lifecycle, ensuring goals and objectives are identified, documented, measurable, and achieved.
Stakeholder Engagement:
• Partner with data senior leadership to establish organizational practices and reporting
• Collaborate with cross-functional teams to understand needs and requirements
• Provide regular updates and communication material to senior management on portfolio status and process improvements
Continuous Improvement:
• Evaluate current processes and recommend enhancements to improve efficiency and effectiveness
• Implement process improvements as needed
KNOWLEDGE/SKILLS:
Project management
Process improvement
Communications through a variety of mediums
Understanding of agile methodology and processes
Proven ability to collaborate effectively with cross-functional teams and stakeholders.
Familiarity with data and analytics practices and organizational capabilities
EDUCATION AND EXPERIENCE :
Bachelor’s degree in Business, Finance, Data Science or Analytics, Statistics, or similar degrees
5+ years experience in project management, data analytics, IT or in a different related field
Experience with project management, process documentation and improvement, and understanding of data and analytics organizations
Strong knowledge of Microsoft Excel, Power Point
Experience with data analysis tools such as PowerBI
#LI-AA1
#LI-REMOTE
ETS believes in a Total Rewards philosophy for our employees, and they include:
Health, Vision, Dental insurance plans to choose from
Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
Generous PTO and vacation time to balance your work and life
Additional 8 hours of PTO for volunteer work
Retirement plan (401(a)) and traditional Roth (403b) with company contribution
Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.