Greenbriar Hills Country Club
Greenbriar Hills Country Club General Manager
Greenbriar Hills Country Club, Kirkwood, Missouri, United States,
GENERAL MANAGER PROFILE:
GREENBRIAR HILLS COUNTRY CLUB
KIRKWOOD, MO
GENERAL MANAGER AT GREENBRIAR HILLS COUNTRY CLUB
Greenbriar Hills Country Club is looking for a visible, energetic, and personable General Manager (GM) who will act as the “face of the Club” and as a “thought partner” with the Board of Directors. He/she will be a transparent leader, mentor, and a hands-on team and consensus builder for a team of well-respected department heads. The Club is seeking a GM who demonstrates a leadership style that promotes a culture which is focused on offering members an exceptional golf, racquets, swim and dining experience, and anticipating member expectations in every way.
GREENBRIAR HILLS COUNTRY CLUB
Greenbriar Hills Country Club, established in 1937, is a private, not-for-profit, family-oriented club that prioritizes exceptional service for its members. The club boasts a beautifully maintained 18-hole golf course designed by Charles D. Wagstaff, spanning 6,401 hilly yards, offering a scenic yet challenging experience for golfers of all abilities.
In addition to golf, Greenbriar Hills offers four har-tru clay tennis courts, four state-of-the-art pickleball courts, and a comprehensive racquet sports program. The club’s certified professionals provide lessons and organize interclub matches for both adults and juniors. The club's pool is another key attraction, complete with a championship swim team, children's facilities, and private party options.
Members can enjoy dining in six different areas, with a ballroom that accommodates up to 260 guests, making it ideal for weddings and special events. The club hosts 25 major social events annually and provides top-tier food and beverage options.
GENERAL MANAGER JOB DESCRIPTION
The General Manager serves as chief operating officer of the club: Manages all aspects of the club including its activities and the relationships between the club and its Board of Directors, members, guests, employees, community, government, and industry. Monitors the quality of the club’s services and ensures maximum member and guest satisfaction. Coordinates and administers the club’s policies as defined by its Board of Directors. Attracts, develops, and retains a talented staff of employees. Develops operating policies and procedures and directs the work of all department managers. Implements and monitors the budget; secures and protects the club’s assets, including facilities and equipment.
He/she is expected to be an energetic and visible “face” for the Club and will work to provide a sense of community with both members and staff. The GM is responsible for the success of all aspects of the Clubs goals and is expected to devote his/her full time and attention to operations, planning, and staff management.
DIRECT REPORTS Clubhouse Manager Controller Director of Golf Executive Chef Golf Course Superintendent Membership Director
KEY ATTRIBUTES AND AREAS OF FOCUS
TEAM LEADERSHIP
Establish an open, collaborative leadership and management environment Provide clear leadership objectives Ensure that department heads are aware of appropriate Board concerns Hold relevant and timely staff meetings
BOARD & COMMITTEE RELATIONS
Be a transparent and open communicator Active participant at Board and Club Committee meetings to set policies & strategies in partnership with the Board of Directors
CANDIDATE QUALIFICATIONS
The ideal candidate will either be a successful, highly visible General Manager at a club known for exceptional member experiences or be viewed as an up-and-coming club management “superstar” with a minimum of 5 years of highly successful management in a top tier club.
Visionary Frank & honest communicator Possess especially strong communication skills both verbal & written Candidate must be a charismatic, compassionate professional who truly enjoys the hospitality/club environment Outgoing & personable with excellent interpersonal skills Energetic & passionate Strong understanding of superb food & beverage experiences for Members & guests Act as a consensus builder Creative thinker, critical thinker & problem solver Creative ability to attract and retain members to the club Strategic thinker Effective financial management skills Proven experience providing “best in class” service levels for Members & guests Ability & desire to engage proactively with Members & staff in a manner that drives high levels of engagement, excitement, & enthusiasm Experienced in representing the Club in the community Experience acting as a thought partner with the Board
EDUCATIONAL AND CERTIFICATION QUALIFICATIONS
Bachelor’s Degree from a four-year university or college is highly desirable, preferably in Hospitality Management, Business or a similar field In lieu of the degree, substantial private club or hospitality experience will be considered A certified Club Manager (CCM) designation is preferred but not a requirement.
SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter in that order using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used on your LinkedIn Profile.
Prepare a thoughtful cover letter addressed to the
Greenbriar Hills Country Club Search Committee
, Mr. Matt Kramer, Board Member
. Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why GHCC and the Kirkwood area will benefit you, your family, your career, and the Club if selected.
IMPORTANT: Save your resume and letter in the following manner: “Last Name, First Name Resume” “Last Name, First Name Cover Letter Greenbriar Hills Country Club” (These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
If you have any questions, please email Katy Eliades: katy@kkandw.com
Lead Search Executive: Armen Suny, Search Executive 303.570.2741 armen@kkandw.com
Thomas B. Wallace III, CCM, CCE, ECM, Partner 412-670-2021 (M) – Cleveland, OH tom@kkandw.com #J-18808-Ljbffr
Greenbriar Hills Country Club is looking for a visible, energetic, and personable General Manager (GM) who will act as the “face of the Club” and as a “thought partner” with the Board of Directors. He/she will be a transparent leader, mentor, and a hands-on team and consensus builder for a team of well-respected department heads. The Club is seeking a GM who demonstrates a leadership style that promotes a culture which is focused on offering members an exceptional golf, racquets, swim and dining experience, and anticipating member expectations in every way.
GREENBRIAR HILLS COUNTRY CLUB
Greenbriar Hills Country Club, established in 1937, is a private, not-for-profit, family-oriented club that prioritizes exceptional service for its members. The club boasts a beautifully maintained 18-hole golf course designed by Charles D. Wagstaff, spanning 6,401 hilly yards, offering a scenic yet challenging experience for golfers of all abilities.
In addition to golf, Greenbriar Hills offers four har-tru clay tennis courts, four state-of-the-art pickleball courts, and a comprehensive racquet sports program. The club’s certified professionals provide lessons and organize interclub matches for both adults and juniors. The club's pool is another key attraction, complete with a championship swim team, children's facilities, and private party options.
Members can enjoy dining in six different areas, with a ballroom that accommodates up to 260 guests, making it ideal for weddings and special events. The club hosts 25 major social events annually and provides top-tier food and beverage options.
GENERAL MANAGER JOB DESCRIPTION
The General Manager serves as chief operating officer of the club: Manages all aspects of the club including its activities and the relationships between the club and its Board of Directors, members, guests, employees, community, government, and industry. Monitors the quality of the club’s services and ensures maximum member and guest satisfaction. Coordinates and administers the club’s policies as defined by its Board of Directors. Attracts, develops, and retains a talented staff of employees. Develops operating policies and procedures and directs the work of all department managers. Implements and monitors the budget; secures and protects the club’s assets, including facilities and equipment.
He/she is expected to be an energetic and visible “face” for the Club and will work to provide a sense of community with both members and staff. The GM is responsible for the success of all aspects of the Clubs goals and is expected to devote his/her full time and attention to operations, planning, and staff management.
DIRECT REPORTS Clubhouse Manager Controller Director of Golf Executive Chef Golf Course Superintendent Membership Director
KEY ATTRIBUTES AND AREAS OF FOCUS
TEAM LEADERSHIP
Establish an open, collaborative leadership and management environment Provide clear leadership objectives Ensure that department heads are aware of appropriate Board concerns Hold relevant and timely staff meetings
BOARD & COMMITTEE RELATIONS
Be a transparent and open communicator Active participant at Board and Club Committee meetings to set policies & strategies in partnership with the Board of Directors
CANDIDATE QUALIFICATIONS
The ideal candidate will either be a successful, highly visible General Manager at a club known for exceptional member experiences or be viewed as an up-and-coming club management “superstar” with a minimum of 5 years of highly successful management in a top tier club.
Visionary Frank & honest communicator Possess especially strong communication skills both verbal & written Candidate must be a charismatic, compassionate professional who truly enjoys the hospitality/club environment Outgoing & personable with excellent interpersonal skills Energetic & passionate Strong understanding of superb food & beverage experiences for Members & guests Act as a consensus builder Creative thinker, critical thinker & problem solver Creative ability to attract and retain members to the club Strategic thinker Effective financial management skills Proven experience providing “best in class” service levels for Members & guests Ability & desire to engage proactively with Members & staff in a manner that drives high levels of engagement, excitement, & enthusiasm Experienced in representing the Club in the community Experience acting as a thought partner with the Board
EDUCATIONAL AND CERTIFICATION QUALIFICATIONS
Bachelor’s Degree from a four-year university or college is highly desirable, preferably in Hospitality Management, Business or a similar field In lieu of the degree, substantial private club or hospitality experience will be considered A certified Club Manager (CCM) designation is preferred but not a requirement.
SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter in that order using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used on your LinkedIn Profile.
Prepare a thoughtful cover letter addressed to the
Greenbriar Hills Country Club Search Committee
, Mr. Matt Kramer, Board Member
. Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why GHCC and the Kirkwood area will benefit you, your family, your career, and the Club if selected.
IMPORTANT: Save your resume and letter in the following manner: “Last Name, First Name Resume” “Last Name, First Name Cover Letter Greenbriar Hills Country Club” (These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
If you have any questions, please email Katy Eliades: katy@kkandw.com
Lead Search Executive: Armen Suny, Search Executive 303.570.2741 armen@kkandw.com
Thomas B. Wallace III, CCM, CCE, ECM, Partner 412-670-2021 (M) – Cleveland, OH tom@kkandw.com #J-18808-Ljbffr