Senior Manager, Internal Communications

Job Description Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com (https://urldefense.com/v3/__http:/www.vivint.com__;!!BJC6uDBu-zY!NC1I2-GrhnIfpMmknOyEsrTNlK1jc4_6nNZM-nqSUzWJf_uAxK7opz5sf8nU7187pUMbDNykdv7gh7l4WJ1H3HsnFbE$) . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X. What You’ll Be Doing Critical Leadership Role: As a key member of the communications leadership team, play a strategic role in shaping how we communicate across the organization, influencing not just communication but also how we build and maintain a strong, connected company culture. Executive Strategy & Support: Partner closely with our executive leadership team to shape internal messaging strategies that drive company-wide initiatives. Help them get their message across loud and clear—whether it’s exciting new strategies, big changes, stakeholder presentations, or company milestones. Voice of the Employees: Serve as the champion for our employees, ensuring their voices are heard at the leadership level. Keep a pulse on employee sentiment and make sure leadership addresses their needs through thoughtful and transparent communication. Tailor the Message: Work with leaders across the organization to ensure communications are customized for each business unit while staying on-brand with the company voice. Be the Voice of Engagement: Come up with cool and creative ways to keep employees engaged and connected to our mission through town halls, video updates, and digital platforms. Change Management: Spearhead communications during company changes so employees feel informed, empowered, and ready to roll with the punches. Collaborate: Partner up with HR, DE&I, and business leaders to align messaging and create a consistent employee experience. Measure the Impact: Implement tools to track how your communication strategies are working and tweak them to make sure they hit the mark. What You Bring Experience: 7+ years of internal communications experience, ideally in a big company. You know how to handle complex communications for a large, diverse workforce. Skills: Top-notch writing and storytelling skills. Ability to target and personalize messaging – even when your audience is more than 12k people. Experience working with a variety of communication platforms, and have proven experience staying on top of communication trends. You’re not afraid to be creative and think outside the box. Strong leadership chops—you’ll be leading cross-functional teams and collaborating across the org. Comfortable managing communications in a matrixed environment where different teams have different needs. Bonus Points If You’ve worked in a dual-product or multi-segment business before. You’ve led major communication initiatives related to company growth, mergers, or big changes. Why You’ll Love Working Here Career Growth: This is a big role with lots of visibility, so the sky’s the limit in terms of growth. Culture of Collaboration: You’ll be working with smart, fun people who love to innovate and push boundaries. If you’re ready to join a fast-paced team that’s making an impact, we want to hear from you!Apply Now and help us build an internal communications strategy that keeps our employees engaged, inspired, and informed. Here are some highlighted perks you should ask us about: Free daily lunch and drinks on site Paid holidays and flexible paid time away Employee/Friends/Family Discounts Onsite health clinic, gym, gaming tables Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) + Employer Match Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. SAFETY: We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.