Creative Financial Staffing
Technology Support Technician CT
Creative Financial Staffing, Hebron, Connecticut, United States,
Why take a Help Desk Technician role with this organization?
Vital role providing hands-on tech support and infrastructure management across a two-school district
Direct involvement with students, staff, and faculty to ensure smooth daily operations of district technology
Growth potential through exposure to network and systems management in a dynamic educational environment
What will the Help Desk Technician do?
Serve as the primary tech support contact for faculty, staff, and students across the district
Handle repairs, troubleshooting, and problem-solving for Chromebooks, laptops, projectors, displays, and other district technology
Organize and address ticketing requests through a Tech Bar and provide in-person support as needed
Manage Active Directory, support Google Workspace, and handle device imaging, setup, and maintenance
Transport tech equipment between schools and assist with technology planning and initiatives
What the company needs in a Help Desk Technician candidate?
Experience with Google Workspace for Education, Chrome OS, and Windows OS
Knowledge of IP networking (DNS/DHCP), VLANs, switches, and wireless access points
Strong organizational, communication, and problem-solving skills for managing tickets and interacting with the school community
Certifications in A+, Network+, or Microsoft preferred, but not required
Bachelors degree preferred; minimum one year of tech support experience in a relevant environment
Ability to pass a background check (including fingerprinting) for safe interaction with the student population
CFSNOV2024#INNOV2024#CBNOV2024#ZRCFSTECH#LI-MH3
Vital role providing hands-on tech support and infrastructure management across a two-school district
Direct involvement with students, staff, and faculty to ensure smooth daily operations of district technology
Growth potential through exposure to network and systems management in a dynamic educational environment
What will the Help Desk Technician do?
Serve as the primary tech support contact for faculty, staff, and students across the district
Handle repairs, troubleshooting, and problem-solving for Chromebooks, laptops, projectors, displays, and other district technology
Organize and address ticketing requests through a Tech Bar and provide in-person support as needed
Manage Active Directory, support Google Workspace, and handle device imaging, setup, and maintenance
Transport tech equipment between schools and assist with technology planning and initiatives
What the company needs in a Help Desk Technician candidate?
Experience with Google Workspace for Education, Chrome OS, and Windows OS
Knowledge of IP networking (DNS/DHCP), VLANs, switches, and wireless access points
Strong organizational, communication, and problem-solving skills for managing tickets and interacting with the school community
Certifications in A+, Network+, or Microsoft preferred, but not required
Bachelors degree preferred; minimum one year of tech support experience in a relevant environment
Ability to pass a background check (including fingerprinting) for safe interaction with the student population
CFSNOV2024#INNOV2024#CBNOV2024#ZRCFSTECH#LI-MH3