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Roosevelt University

Senior Director of Financial Aid

Roosevelt University, Chicago, Illinois, United States, 60290


Position Title

Senior Director of Financial Aid

Category

Administrative

Position Number Posting Number

S0001235

Location

Hybrid - Chicago

Open Date

11/22/2024

Close Date

11/29/2024

Open Until Filled?

No

Job Type

Full-Time

Working Hours

M-F - some evenings and weekends required

Position Summary

The Senior Director of Financial Aid and Compliance oversees the administration and strategic management of the institution’s financial aid programs and ensures compliance with all federal, state, and institutional regulations. This leadership role requires a commitment to delivering exceptional service to students and families while managing and optimizing financial aid resources. The Senior Director will lead a team, drive continuous improvement in processes, and collaborate with internal and external stakeholders to support student success. This is a full-time, exempt, administrative position that reports to the Associate Vice President of Financial Aid and Enrollment. This is a hybrid role and onsite attendance is required at a minimum of 2 days a week.

Knowledge, Skills and Abilities Required

A bachelor’s degree in a related field. A minimum of 10 years of demonstrated progressive leadership and supervision experience in a financial aid office at a college or university. Knowledge of technology including use of student information systems (SIS) to improve process and customer service; and spreadsheet and database software for analysis and reporting. Knowledge of best practices in financial aid and regulatory compliance with a commitment to continuous improvement. Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail. Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships. Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors. A positive and professional demeanor. Demonstrated proficiency in Microsoft Office Suite including Word, Excel, and Outlook.

Years of Experience Required

10 years of experience in financial aid or higher education

Required Education

Bachelor's Degree

Minimum Qualifications

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Working Conditions

Normal climate-controlled office environment is provided. Job is largely sedentary, but there is a need to move about the office and buildings frequently. Occasional bending, stooping, lifting, pushing and/or pulling is required (typically less than 10 pounds of weight or pressure). Regular use of desktop computer is required, calling for frequent hand/wrist movement and repetition. Moderate level of stress. Occasional travel within the local or regional setting may be required.

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