Pacific Service Credit Union is hiring: Senior Data Analyst in Concord

Working for Pacific Service Credit Union

We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.

What’s in it for you?

Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.

401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. Employees are vested at 100% for all employer contributions beginning the first day of employment.

Bonus program: All employees are rewarded for attaining our annual organizational goals.

Tuition Reimbursement program for employees eligible after six months of service.

Recognition program where employees can be nominated by management, their peers or by members.

Employee referral bonus.

Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.

Employees are eligible to receive a consumer loan rate discount.

Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.

Our Hiring Process

We believe it’s important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.

Apply: Submit your resume for one of our job openings.

Our Talent Team and our partner – Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.

In-Person Interview: After a screening call with TQC, we’ll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).

If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!

Pre-employment requirements include an employment application, standardized testing, including aptitude or skill-set test, a drug screen, a credit screen and a criminal background check.

Position Summary:

The Senior Data Analyst is responsible for combining advanced analytical skills & data storytelling with exceptional business and entrepreneurial acumen. This position requires a strong ability to create, prove and execute new initiatives across departments within the organization. This position will support a culture of data-driven decision-making by standardizing access to data, ensuring the quality of data, reporting and tools, and supporting stakeholders with guidance on how to use them. The position requires exceptional attention to detail, a strong willingness to take on new challenges with enthusiasm and accountability for the business’s performance. Demonstrate a proven ability to handle multiple tasks and meet firm deadlines, have creative and innovative problem-solving skills, be self-motivated and proactive, and demonstrate composure under pressure. Responsible for turning data into insights and insights into actionable business objectives.

Essential Functions:

• Drives and owns research and data analysis projects, drawing actionable insights from raw data and information to help further the Credit Union’s strategic goals and objectives.
• Responsible for statistical and econometric modeling, performing quantitative analysis and applying technological data mining and analysis business objectives.
• Creates analytical reports for the department heads, management, and key stakeholders. These reports must be clear, succinct, convincing, informative, engaging, unambiguous, and uniquely tailored to suit different audiences.
• Ability to work in a collaborative environment and establish strong and meaningful work relationships with team members, department heads/management, and key stakeholders; demonstrates excellent communication skills.
• Consults with the organization in driving solid business processes, which in turn will drive quality data.
• Comprehensive understanding of the nuances of how business processes work across the entire organization is a must.
• Self-manages a large number of projects and plays an interactive role in effectively executing duties as outlined.
• Responsible for being proactive in keeping our project management system up to date along with the other team members.
• Responsible for data visualization and data storytelling; i.e. take a large amount of complex data and drill down to the most important information. Guide stakeholders to engage and understand what the data is indicating.

Non-Essential Functions:

• Other responsibilities as assigned.

Knowledge, Qualifications and Skills:

• Education: Bachelor’s degree in Data Science, Computer Science, Information Technology, Economics, Information Systems, Statistics, Applied Math, Finance, Accounting, or related field required.
• Experience: Minimum five years’ experience in an Analyst role (i.e. Data, Business, Financial), SQL programming skills (T-SQL Preferred) and applying math/statistics to data modelling required. Two years’ recent experience working with Power BI. Experience working in a fast paced and startup like environment where agility is expected, working in cloud technologies (Azure Preferred), experience in Python and R preferred. Experience with Credit Unions and/or financial institutions is highly preferred.
• Skills and Abilities: Excellent verbal and written communication skills. Able to manage multiple efforts concurrently, to organize others and lead productive meetings. Possess the ability to work autonomously, to function as a change agent and capability to be innovative and agile. Have excellent problem-solving skills and the ability to offer solutions. Proven knowledge of related emerging technologies and tools, possess organizational and time management skills. Effective with collaboration of tasks across the business and technical teams as well as the ability to interface with key customers from all functional areas. Able to work quickly and under tight delivery deadlines with focus on details and demonstrated ability to produce high quality deliverables. Possess a strong business acumen, with ability to assist in development of business requirements. Ability to establish and maintain positive and effective work relationships with management, colleagues, and business users.
• Travel Required: 5%-10% travel required.
• Hours Required: Exempt employee with a work schedule of Monday through Friday, generally 8 a.m. to 5 p.m. Hours may fluctuate moderately to accommodate business needs. This position is eligible for the credit union's telecommute policy.