Mortgage Fulfillment Funding Manager

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Mortgage Fulfillment Manager acts as a key contributor in workflow management, new initiatives, process development and culture building. As the Mortgage Fulfillment Manager, you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team. The Mortgage Fulfillment Funding Manager will: Manage and mentor the funding team by effectively leveraging resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Supervise the review of closing documents, including the Closing Disclosure (CD), promissory note, and deed of trust Verify the accuracy and completeness of documents before authorizing fund disbursement Approve and coordinate the disbursement of loan funds to escrow companies or title agencies Ensure funds are released according to the established timelines and policies Ensure adherence to regulatory requirements (TRID, RESPA, etc.) and internal company policies Monitor funding procedures to identify and mitigate risks Conduct audits and maintain records of all funded loans for future reference Identify inefficiencies in the funding process and implement strategies to improve workflow and accuracy Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Support, recommend and implement technology initiatives Track key performance indicators (KPIs) related to loan closing and funding, such as turnaround times and error rates Provide reports to senior leadership, outlining team performance and areas for improvement Be responsible for communicating monthly results to Management on departmental performance objectives Act as the main point of escalation for all issues within the function Perform capacity and staff planning to ensure adequate service levels are met Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree or equivalent work experience 3+ years of experience in the mortgage industry, with at least 2 years in a supervisory or management role Knowledge and deep understanding of loan closing, funding processes, and relevant regulations (TRID, RESPA, FHA, VA, and conventional loans) Strong leadership, attention to detail, problem-solving, and the ability to manage multiple priorities. Excellent communication skills to collaborate with various departments and external stakeholders Familiarity with loan origination systems (LOS), closing software, and banking systems used for fund disbursement. Encompass experience if applicable Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: https://pennymacnews.page.link/benefits Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $65,000 - $100,000 Work Model OFFICE