Paradigm Information Services, Inc.

Business Analyst Job at Paradigm Information Services, Inc. in Grand Rapids

Paradigm Information Services, Inc., Grand Rapids, MI, US

Job Description

Paradigm is searching for a Business Analyst, to support our client, a global leader in the retail industry. This role involves bridging the gap between business needs and technical solutions, ensuring the successful delivery of projects and process improvements. The ideal candidate will excel at requirements gathering, process mapping, solution design, and cross-functional collaboration within an Agile environment.

Type: 12 Month Contract

Location: Grand Rapids, MI | Hybrid

Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.

As a Business Analyst you will:

Collaborate with stakeholders to define business objectives.
Translate business goals into detailed functional and non-functional requirements.
Analyze current workflows and identify opportunities to enhance efficiency.
Create detailed process maps to document and improve business workflows.
Partner with technical teams to establish system specifications and acceptance criteria.
Prepare clear, concise, and comprehensive documentation, including user stories, process flows, and use cases.
Work closely with product managers, engineers, and leadership teams to develop and implement effective solutions.
Use data insights to drive business decisions and identify areas for improvement.
Support User Acceptance Testing (UAT) to validate that solutions meet business needs.
Contribute to the development and refinement of business analysis methodologies.

Requirements

Our skills and experience wish list includes:

5–10+ years of relevant business analysis experience.
Familiarity with tools such as SQL, Jira, and Azure DevOps (ADO) is preferred.
Experience working in Agile frameworks (Scrum or Kanban).
Experience in Retail, Finance, IT, or Infrastructure sectors is highly desirable.
Certifications in Business Analysis or Agile methodologies (e.g., CBAP, CSM, SAFe).
Proven ability to analyze and solve complex business problems.
Strong understanding of business analysis tools and process modeling software.
Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders.
High attention to detail and a data-driven approach to decision-making.
Proficiency with data visualization tools such as Power BI or Tableau is a bonus.
Background in liaising between business and technical teams to document requirements.

Benefits

Paradigm offers a competitive benefits package for W2 employees that includes medical, dental, vision, life, 401K, and PTO.

About Us, Paradigm

Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.

Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits