Lead Business Analyst Job at OtterBase in Grand Rapids

Business Analyst Job Description

Responsibilities:

• Gather and analyze business requirements, converting them into actionable specifications.
• Evaluate business processes, identify inefficiencies, and recommend improvements.
• Work with technical teams to define system requirements, user stories, and acceptance criteria.
• Create clear documentation for stakeholders and development teams.
• Leverage data analysis to support decision-making and drive business growth.
• Assist with UAT to ensure products meet business needs.
• Stay current with industry trends and contribute to improving analysis practices.

Requirements:

• 5-10+ years of experience in business analysis.
• Strong analytical, communication, and documentation skills.
• Experience with Agile methodologies (Scrum/Kanban) and tools like Jira and SQL.
• Proven ability in process mapping and data-driven decision-making.

Bonus Points For:

• Experience in Retail, Finance, IT, or Infrastructure.
• Knowledge of data visualization tools (e.g., Power BI, Tableau).
• Agile certifications (e.g., CSM, CSPO).

This role serves as a liaison between business and technical teams to ensure clear communication and successful solution delivery.