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OtterBase

Lead Business Analyst

OtterBase, Grand Rapids, Michigan, us, 49528


Business Analyst Job Description Responsibilities: Gather and analyze business requirements, converting them into actionable specifications. Evaluate business processes, identify inefficiencies, and recommend improvements. Work with technical teams to define system requirements, user stories, and acceptance criteria. Create clear documentation for stakeholders and development teams. Leverage data analysis to support decision-making and drive business growth. Assist with UAT to ensure products meet business needs. Stay current with industry trends and contribute to improving analysis practices. Requirements: 5-10+ years of experience in business analysis. Strong analytical, communication, and documentation skills. Experience with Agile methodologies (Scrum/Kanban) and tools like Jira and SQL. Proven ability in process mapping and data-driven decision-making. Bonus Points For: Experience in Retail, Finance, IT, or Infrastructure. Knowledge of data visualization tools (e.g., Power BI, Tableau). Agile certifications (e.g., CSM, CSPO). This role serves as a liaison between business and technical teams to ensure clear communication and successful solution delivery.