Lead Systems Engineer

Who We Are: We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1996 we have specialized in providing a full range of services from Network & Security, UNIX/Linux & Windows Engineering, System & Database Administration, on-premise and cloud services, Help Desk Support, VoIP Support and maintain IT infrastructures for our clients which are made up of small to medium-sized enterprises. We are looking for highly passionate System Administrator professionals that can help elevate our MSP (Managed service Provider) and drive the growth and success of our company. Who You Are: A seasoned Lead System Engineer who has experience working with consulting teams in an MSP setting. You are no stranger to managing large and complex projects. You stand out among other candidates because you possess strengths with key project characteristics from communication, preparation, monitoring, and management of project budgets, scope, schedules, risks, resource planning, and other project KPIs. You have a proven track record of dealing directly with and taking full responsibility/ownership of client relationships and can easily evaluate the customer’s needs and provide the right solutions. So here is the Job: This is a new position, to be located at our corporate offices in Milpitas. The role requires the ability to pull detailed data, analyze it, and provide recommendations based on their understanding of the processes, people and/or system(s) they are working with. Your project scope will fluctuate based on the business needs. You will be responsible for deploying, modifying, monitoring, and maintaining systems infrastructure on-premise or on-cloud. You will also have to integrate and maintain cloud-based applications and systems. Our environment looks like this: Cloud Solutions & Applications Office 365 G Suite Okta SSO & MFA Workspace One Backups AWS Windows Systems Infrastructure Active Directory VMWare Storage Veeam Requirements: Extensive experience and knowledge of Active Directory, DHCP, DNS services Extensive experience and knowledge of installing, configuring and maintaining VMWare infrastructure Extensive experience and knowledge of configuration and maintenance of enterprise storage such as NetApp or alike. Extensive experience and knowledge of installing, configuring and maintaining Veeam backup software A full understanding of Microsoft 365 and G Suite administration and experience supporting complex environments In-depth knowledge related to the Office 365 applications and features including Azure Directory Experience with SSO/MFA integration between Office 365, G Suite, Box and other major cloud service providers Experience with MDM solution such as Workspace One is a plus Windows Power-shell experience related to Microsoft Azure, Office 365, and Exchange Server Understanding of systems engineering and platform architecture Strong analytical, organizational, and problem solving skills, as well as accuracy and attention to detail Experience implementing and supporting Office 365 in medium-sized environments Strong knowledge related to email security and security practices in general Exposure of supporting systems on AWS and AWS backup is a plus Exposure to patch management, image building (preferably using MDT) Must have at least 5+ years Systems Administration experience Must have 2+ years of Microsoft 365 experience including migrations Professional and can take full ownership of individual tasks to deliver in a timely manner Benefits: 401(k) with company match Paid holidays Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k, IRA) Paid Vacation Time Training & Development Work-From-Home Option Wellness Resources Company Description: ICE Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies. Please look us up at

www.iceconsulting.com

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