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Acord (association For Cooperative Operations Research And Development)

Chief Operating Officer

Acord (association For Cooperative Operations Research And Development), Palmetto, Georgia, United States, 30268


The Chief Operating Officer (COO) is under the direction of the CEO. The COO is primarily responsible for the direction, supervision, and coordination of the operational activities of Palmetto Health Council, Inc. DBA YourTown Health at all its locations. The COO provides oversight of the health care delivery at the various primary care sites including clinical support, pharmacy, laboratory, and business functions. The COO oversees Clinical Administrators, Human Resources, the Pharmacy Director, IT, Facilities, and Materials Management to accomplish smooth operations of day-to-day activities. The COO advises the CEO of problems relating to day-to-day operations and recommends changes in administrative policies to carry out the objectives and goals more effectively. The COO provides leadership in PHC’s strategic plan and attends monthly Board and committee meetings. The COO participates in the preparation of grants, budgets, UDS, SAC, and other specialized reports. Oversight of training opportunities for residents and students in conjunction with MCG, Emory, etc. is also a responsibility. The COO reviews and recommends contracts for the CEO’s signature and represents Palmetto Health Council, Inc. to various vendors and health care entities as required. Minimum Requirements:

Master’s degree in Business, Accounting, Human Resources, or Health Care Administration. A minimum of 5 years demonstrated management and/or supervisory skills with an emphasis in finance, practice management, or human resource management. Management and support of healthcare information systems and information technology preferred. Knowledge and understanding of physician office practices; managed care, patient registration, reimbursement, and personnel management. Knowledge and understanding of laws and regulations on the Federal, State, and local levels governing grants, health care, personnel, insurance, and audits. Absolute integrity and sufficient maturity to handle the confidential aspects of the work. Ability to deal with elected and appointed officials and recognize the needs and concerns of the community in relation to the health care system. Ability to recognize the needs and concerns of people and maintain constructive working relationships. Adept at problem-solving with a solid grasp of financial reporting to manage day-to-day operations. Ability to handle outside requests and inquiries calmly, adequately, and in a manner that will preserve good public relations. Experience may be considered in lieu of education.

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