Customer Service Representative Job at Courtney Rogers State Farm in West Linn

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

$55,000 - $95,000 yearly

Responsibilities:

• Identify common customer issues and bring them to the attention of the team
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Interact with the sales lead to maintain and improve service and product knowledge
• Respond to customer inquiries, product and service questions, and customer complaints
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction

Qualifications:

• Must possess exemplary interpersonal skills, communication skills, and active listening skills
• Must have graduated high school, received a G.E.D. or equivalent
• Previous work in a customer-facing position

About Company

Our organization, Courtney Rogers State Farm, is located in Beaverton, Oregon. We also have a second location in West Linn, OR. We help customers protect what they value most and help them plan for a solid financial future. We are a full-service Insurance Agency offering several products and services such as:

• Auto
• Home
• Commercial
• Life
• Health
• Retirement Planning
• Bank products