Nash County, NC
Field Data Collector
Nash County, NC, Nashville, NC, United States
Salary : $39,070.00 - $62,918.00 Annually
Location : Nashville, NC
Job Type: Full Time
Job Number: 2024-00108
Department: Tax
Opening Date: 11/12/2024
Closing Date: Continuous
General Statement of Duties
Performs responsible administrative and accounting related duties in the appraisal and mapping functions of the County Tax Department.
An employee in this class performs a variety of journey level administrative and accounting related duties in support of the county tax functions using established guidelines and procedures. Work includes preparing and entering real estate appraisal data into the data base, preparing and mailing appraisal notices, data entry of building permits, preparing and mailing sales questionnaires, assisting the public with a wide variety of appraisal information, and related tasks. Independent judgment and initiative are required in the performance of duties; situations involving complex interpretations of tax laws and policies are referred to the supervision. Considerable tact and courtesy must be exercised in frequent public contact. Work is supervised by a section supervisor in the Tax Department is evaluated through observation, review of reports, compliance with laws and policies, feedback from customers and annual performance evaluations.
Essential Duties and Tasks
Enters detailed information into the data base generated by field appraisers; enters measurements for decks, number of stories, utility rooms, etc.; draws houses from appraisers' field notes using specialized software.
Prepares and mails out notices of valuations.
Provides primary customer service for appraisal division of the Tax Office; answers questions and provides information to the public regarding ownership, value, sales trends and locations, etc.; performs research as necessary to assist the public.
Receives building permits and separates into townships, home; prints property cards with name, values, sketches after appraisal and returns to appraiser for proofing and verification prior to notifying owner of valuation.
Prepares sales questionnaires that request amount paid, type of sale, and other details and mails; enters returning questionnaire data.
Digitizes field sketches of appraisers to record new construction, changes and improvements to real property; makes adjustments to ensure closure of structures.
Maintains and maps property sales files for research purposes; sends questionnaires to buyers and sellers; verifies sales prices; generates and updates sales maps.
Assists in determining ownership and parcel identification of properties; researches recorded deeds and sales records to document property ownership for tax purposes.
Provides assistance to tax payers, attorneys, real estate professionals, and the general public in researching records, using maps, and in providing general information on tax laws, policies and procedures.
Prepares, prints, and distributes a wide variety of information; files and maintains records for easy retrieval.
Additional Job Duties
Backs up other staff as needed.
Performs related duties as assigned.
Knowledges, Skills and Abilities
Considerable knowledge of modern office practices and procedures and related office information technology equipment, specialized appraisal software, and peripherals used in area of assignment.
Considerable knowledge of the department's mission, functions, regulations and practices.
Considerable knowledge of the appraisal process and records necessary to document and preserve information.
Working knowledge of North Carolina Machinery Act and County tax policies and procedures concerning listing, assessment, billing, and collections and of addressing and mapping if applicable to assignment.
Skill in the use of information technology equipment and associated software products such as word processing, spreadsheets and data bases used in area of work assignment including the development of forms, form letters, tables, spreadsheets, data bases, etc. to compile records and generate reports.
Skill in collaborative conflict resolution and customer service excellence.
Ability to work independently on responsible administrative support tasks, some of which may be confidential or sensitive.
Ability to work accurately with money, checks, data and figures, perform standard mathematical calculations and maintain databases and spreadsheets.
Ability to communicate effectively in oral and written forms and to deal with the public in a tactful and courteous manner.
Ability to develop and maintain effective working relationships with supervisors, coworkers,
taxpayers and the general public.
Ability and willingness to assist or provide back-up for coworkers, if requested.
Ability to follow detailed multi-step processes accurately and thoroughly.
Ability to proof own work.
Desirable Education and Experience
Graduation from high school, supplemented by business courses and considerable, responsible administrative experience involving public contact, preferably in tax administration activities; or an equivalent combination of education and experience.
INSURANCE PROGRAMS
Group Health Insurance
Nash County provides full time and part-time benefit eligible employees working 30 plus hours per week with Health Insurance coverage with the North Carolina State Health Plan
Included in each selection is:
Group Dental Insurance
Nash County provides full-time and part-time regular employees working 30 plus hours per week. Dental Insurance becomes effective for employees the first day of the month following the 30th day of employment.
Group Life Insurance
Nash County provides term Life Insurance for full-time and part-time regular employees working 30 or more hours per week.
Life insurance is paid for you by Nash County and pays your beneficiary one time your annual salary not to exceed $200,000 in the event of your death. Accidental death and dismemberment coverage is also provided.
Life Insurance becomes effective the first day of the month following 30 days of employment. Voluntary supplemental term life insurance coverage for you, your spouse or your dependent children is also available - please see the Human Resources Department for more details.
Short Term Disability Insurance
Nash County provides active full-time regular employees working 30 plus hours per week the option to purchase Short Term Disability Insurance.
Short Term Disability Insurance may cover up to 70% of an employee's monthly salary with a maximum of $2,000 per month, in the event of an injury or illness, for up to 13 weeks.
FINANCIAL PROGRAMS
Retirement
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 Deferred Compensation
The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
Special Separation Allowance
The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.
125 Flexible Benefit Plan
Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.
Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
Credit Union
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as spouse, children, stepchildren, brothers, sisters, and parents can all become members.
Employees of both the Departments of Social Services and Public Health are eligible to join the State Employees Credit Union.
LEAVE PROGRAMS
Vacation Leave
For regular full-time County employees, vacation leave accrues based on length of service. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.
Sick Leave
For regular full-time County employees, sick leave accrues at 8.0 hours per month. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
Holidays
The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.
The following holidays are observed:
Military Leave
Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year.
Active Duty - Reserves and National Guard - Ten paid workdays upon activation.
Civil Leave
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
Family Medical Leave Act
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
OTHER PROGRAMS
Employee Assistance Program (EAP)
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
Wellness Center and Telemedicine
We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.
All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.
NOTICE OF PRIVACY PRACTICES
The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.
Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.
Nash County is an Equal Opportunity Employer/Provider
In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
1. mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
2. fax: (202) 690-7442; or
3. email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.
01
Which best describes your level of education?
02
How many years of customer service experience do you have?
03
Do you have a working knowledge of the Machinery Act?
04
Do you have a working knowledge of ANSI (American National Standards Institute)?
05
What experience do you have measuring and sketching buildings, decks, porch, etc, for real property?
06
Do you have experience in interpreting and reading construction plans?
Required Question
Location : Nashville, NC
Job Type: Full Time
Job Number: 2024-00108
Department: Tax
Opening Date: 11/12/2024
Closing Date: Continuous
General Statement of Duties
Performs responsible administrative and accounting related duties in the appraisal and mapping functions of the County Tax Department.
An employee in this class performs a variety of journey level administrative and accounting related duties in support of the county tax functions using established guidelines and procedures. Work includes preparing and entering real estate appraisal data into the data base, preparing and mailing appraisal notices, data entry of building permits, preparing and mailing sales questionnaires, assisting the public with a wide variety of appraisal information, and related tasks. Independent judgment and initiative are required in the performance of duties; situations involving complex interpretations of tax laws and policies are referred to the supervision. Considerable tact and courtesy must be exercised in frequent public contact. Work is supervised by a section supervisor in the Tax Department is evaluated through observation, review of reports, compliance with laws and policies, feedback from customers and annual performance evaluations.
Essential Duties and Tasks
Enters detailed information into the data base generated by field appraisers; enters measurements for decks, number of stories, utility rooms, etc.; draws houses from appraisers' field notes using specialized software.
Prepares and mails out notices of valuations.
Provides primary customer service for appraisal division of the Tax Office; answers questions and provides information to the public regarding ownership, value, sales trends and locations, etc.; performs research as necessary to assist the public.
Receives building permits and separates into townships, home; prints property cards with name, values, sketches after appraisal and returns to appraiser for proofing and verification prior to notifying owner of valuation.
Prepares sales questionnaires that request amount paid, type of sale, and other details and mails; enters returning questionnaire data.
Digitizes field sketches of appraisers to record new construction, changes and improvements to real property; makes adjustments to ensure closure of structures.
Maintains and maps property sales files for research purposes; sends questionnaires to buyers and sellers; verifies sales prices; generates and updates sales maps.
Assists in determining ownership and parcel identification of properties; researches recorded deeds and sales records to document property ownership for tax purposes.
Provides assistance to tax payers, attorneys, real estate professionals, and the general public in researching records, using maps, and in providing general information on tax laws, policies and procedures.
Prepares, prints, and distributes a wide variety of information; files and maintains records for easy retrieval.
Additional Job Duties
Backs up other staff as needed.
Performs related duties as assigned.
Knowledges, Skills and Abilities
Considerable knowledge of modern office practices and procedures and related office information technology equipment, specialized appraisal software, and peripherals used in area of assignment.
Considerable knowledge of the department's mission, functions, regulations and practices.
Considerable knowledge of the appraisal process and records necessary to document and preserve information.
Working knowledge of North Carolina Machinery Act and County tax policies and procedures concerning listing, assessment, billing, and collections and of addressing and mapping if applicable to assignment.
Skill in the use of information technology equipment and associated software products such as word processing, spreadsheets and data bases used in area of work assignment including the development of forms, form letters, tables, spreadsheets, data bases, etc. to compile records and generate reports.
Skill in collaborative conflict resolution and customer service excellence.
Ability to work independently on responsible administrative support tasks, some of which may be confidential or sensitive.
Ability to work accurately with money, checks, data and figures, perform standard mathematical calculations and maintain databases and spreadsheets.
Ability to communicate effectively in oral and written forms and to deal with the public in a tactful and courteous manner.
Ability to develop and maintain effective working relationships with supervisors, coworkers,
taxpayers and the general public.
Ability and willingness to assist or provide back-up for coworkers, if requested.
Ability to follow detailed multi-step processes accurately and thoroughly.
Ability to proof own work.
Desirable Education and Experience
Graduation from high school, supplemented by business courses and considerable, responsible administrative experience involving public contact, preferably in tax administration activities; or an equivalent combination of education and experience.
INSURANCE PROGRAMS
Group Health Insurance
Nash County provides full time and part-time benefit eligible employees working 30 plus hours per week with Health Insurance coverage with the North Carolina State Health Plan
Included in each selection is:
- Preventative Care Coverage
- Prescription Coverage
- Chiropractic Coverage
Group Dental Insurance
Nash County provides full-time and part-time regular employees working 30 plus hours per week. Dental Insurance becomes effective for employees the first day of the month following the 30th day of employment.
Group Life Insurance
Nash County provides term Life Insurance for full-time and part-time regular employees working 30 or more hours per week.
Life insurance is paid for you by Nash County and pays your beneficiary one time your annual salary not to exceed $200,000 in the event of your death. Accidental death and dismemberment coverage is also provided.
Life Insurance becomes effective the first day of the month following 30 days of employment. Voluntary supplemental term life insurance coverage for you, your spouse or your dependent children is also available - please see the Human Resources Department for more details.
Short Term Disability Insurance
Nash County provides active full-time regular employees working 30 plus hours per week the option to purchase Short Term Disability Insurance.
Short Term Disability Insurance may cover up to 70% of an employee's monthly salary with a maximum of $2,000 per month, in the event of an injury or illness, for up to 13 weeks.
FINANCIAL PROGRAMS
Retirement
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 Deferred Compensation
The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
Special Separation Allowance
The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.
125 Flexible Benefit Plan
Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.
- Health Care Spending AccountSection 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
- Dependent Care Spending AccountSection 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
Credit Union
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as spouse, children, stepchildren, brothers, sisters, and parents can all become members.
Employees of both the Departments of Social Services and Public Health are eligible to join the State Employees Credit Union.
LEAVE PROGRAMS
Vacation Leave
For regular full-time County employees, vacation leave accrues based on length of service. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.
Sick Leave
For regular full-time County employees, sick leave accrues at 8.0 hours per month. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
Holidays
The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.
The following holidays are observed:
- New Year's Day,
- Martin Luther King, Jr. Day,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and the day after, and
- Three (3) days at Christmas.
Military Leave
Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year.
Active Duty - Reserves and National Guard - Ten paid workdays upon activation.
Civil Leave
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
Family Medical Leave Act
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
OTHER PROGRAMS
Employee Assistance Program (EAP)
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
Wellness Center and Telemedicine
We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.
All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.
NOTICE OF PRIVACY PRACTICES
The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.
Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.
Nash County is an Equal Opportunity Employer/Provider
In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
1. mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
2. fax: (202) 690-7442; or
3. email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.
01
Which best describes your level of education?
- No GED and no High School Diploma
- GED or High School Diploma
- Some college
- Associates Degree
- Bachelor's Degree
- Master's Degree
- Doctorate's Degree
02
How many years of customer service experience do you have?
- No experience
- 1-2 Years
- 2-5 Years
- 5 or more years
03
Do you have a working knowledge of the Machinery Act?
- Yes
- No
04
Do you have a working knowledge of ANSI (American National Standards Institute)?
- Yes
- No
05
What experience do you have measuring and sketching buildings, decks, porch, etc, for real property?
06
Do you have experience in interpreting and reading construction plans?
- Yes
- No
Required Question