State of North Carolina
Employee Relations Consultant - South Central
State of North Carolina, Wilmington, North Carolina, United States, 28412
Salary:
$59,752.00 - $104,566.00 Annually
Location :
Hoke County, NC
Job Type:
Permanent Full-Time
Remote Employment:
Flexible/Hybrid
Job Number:
24-13980 CHR 65014185
Department:
Adult Correction
Division:
Administration
Opening Date:
11/18/2024
Closing Date:
12/6/2024 5:00 PM Eastern
Job Class Title:
Agency HR Consultant III
Position Number:
65014185
Section:
Division of Central Human Resources
Salary Grade:
NC18
Description of Work
Ready to support Employee Relations initiatives?
Join us as an Employee Relations Consultant to help develop a collaborative working environment in the in the south-central region of the North Carolina Department of Adult Correction (DAC). We are looking for an ER Consultant who is committed to protecting and serving within our agency, our careers make a difference!
The Employee Relations (ER) Consultant III is one of two ER Consultants and includes the Third Judicial Division in the DAC Community Supervision Division and the south-central region of the DAC Institutions Division. The office for this position is currently located in Raeford, NC (Hoke County) and primarily requires travel to DAC divisions and facilities located throughout the south-central region of the state. Occasional travel to DAC work locations and facilities statewide may be necessary.
The Employee Relations Consultant must utilize problem resolution and conflict management skills with the goal of facilitating a productive and effective working environment for employees, supervisors, and management. The position administers, provides interpretation, and communicates a wide variety of HR policies and procedures related to employee relations. This includes, but is not limited to, disciplinary action, grievances and complaints, separation due to unavailability, voluntary resignation without notice, investigatory leave with pay, reasonable suspicion drug and/or alcohol testing, fitness for duty and critical job functions assessments, and Employee Assistance Program referrals. In collaboration with staff from other sections, the Consultant may be involved in processes related to Reduction-In-Force, reasonable accommodation, workplace investigations, Criminal Justice Certification, etc.
The position evaluates, analyzes, and makes decisions related to employee relations issues; consults with employees and all levels of management on sensitive and complex employee relations matters; provides guidance on progressive disciplinary action, including administration of written warnings; reviews and edits adverse disciplinary action letters for disciplinary suspension without pay, demotion, dismissal, and probationary separation for consistency, defensibility and to ensure compliance with the State Disciplinary Action Policy; provides guidance to management on coaching, counseling, performance feedback and corrective action discussions with employees; conducts workplace investigations of a sensitive and confidential nature; and serves as stand-by Consultant for internal mediations (which is step 1 of the employee grievance process). Additionally, this position is responsible for responding to inquiries as assigned. The nature of the inquiries may include complaints or concerns related to hiring practices, management, working conditions, or other HR related inquiries.
This is a fulltime position (40 hours per week) with
This position is eligible for a flexible/hybrid telework schedule under the State of NC Telework Program.
** THIS IS AN ANTICIPATED ADDITIONAL VACANCY, PENDING FINAL CLASSIFICATION REALLOCATION APPROVAL. POSITION CANNOT BE FILLED UNTIL REALLOCATION IS COMPLETE. **
Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application.
To qualify for this position, applicants must document on the application that they possess ALL of the following: Demonstrated knowledge and experience interpreting, applying and communicating State and federal HR-related policies, laws, rules and regulations. Experience providing HR consultation to employees and all levels of management on a variety of HR policy and procedures, complaints and grievances, disciplinary action administration, availability for work, fitness for duty evaluation, and sound HR management practices. Experience performing fact-finding to identify deficiencies, areas for improvement or positive resolution. Experience conducting workplace investigations related to allegations of violation of the workplace violence policy, as well as incidents involving alleged misconduct or general workplace conflict. * Must have a valid driver's license Management Preferences:
Experience in conducting mediation, facilitating conflict resolution, and/or completion of OSHR Mediation Training (or other approved mediation training), addressing employee grievances, disciplinary action, or other employee relations issues. Experience developing and conducting training. Demonstrated knowledge and experience using Microsoft Word, Excel, Outlook, PowerPoint, TEAMS, and HR Information Systems Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See
https://oshr.nc.gov/experience-guide
for details.
Bachelor s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources; or equivalent combination or education and experience. Supplemental and Contact Information
Come Join Us To Make A Difference!
The NC Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Division of Human Resources plays a crucial role in ensuring that the North Carolina Department of Adult Correction has a robust and skilled workforce. The division provides comprehensive personnel services to all divisions/units throughout the department. Central HR handles a wide range of responsibilities related to staffing and recruitment, benefits, policy administration, classification and compensation, organization development, data & analytics, performance, employee relations/equal employment opportunities, and safety administration. By effectively managing these functions, the division helps to attract and retain talented employees, promote a positive work environment, and ensure the safety and well-being of all staff members.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: Per , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the This is in addition to submitting fingerprints during the application process. If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application.
In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired
including high school and all degrees . It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following:
Education - including high school, Work Experience - each position should be listed separately , Certificates & Licenses, Skills).
Yes No
02
Which best describes your years of progressive experience in Human Resources.(Experience must be clearly documented on application to receive credit)
None Less than 1 year 1 year but less than 3 years 3 years but less than 5 years 5+ years or more
03
Which best describes your years of experience with Employee Relations interpreting, applying and communicating State and federal HR-related policies, laws, rules and regulations. (Experience must be clearly documented on application to receive credit)
None Less than 1 year 1 year but less than 3 years 3 years but less than 5 years 5+ years or more
04
Which of the following options that best describes the area(s) of your demonstrated work experience. (This must be clearly documented on your application in order to receive credit.)
Investigating employee complaints/concerns Grievance procedures and administration Disciplinary action administration Availability for work guidelines Fitness for duty evaluation None of the above
05
In the space below, please briefly describe your experience performing a fact-finding investigation to identify deficiencies, areas for improvement or positive resolution(In order to receive credit, this information must be including in the description of work on your application. For no experience type "N/A".)
06
In the space below, please briefly describe your experience conducting workplace investigations related to allegations of violation of the workplace violence policy or other incidents alleged misconduct or general workplace conflict. (In order to receive credit, this experience must be documented in your work experience on the application. For no experience type "N/A")
07
Mangement Preference: Which of the following best describes your demonstrated working knowledge conducting mediation, facilitating conflict resolution, and/or completion of OSHR Mediation Training (or other approved mediation training), addressing employee grievances, disciplinary action, or other employee relations issues.
None Less than one year 1 year but less than 2 years 2 years but less than 3 years 3+ years
Required Question
$59,752.00 - $104,566.00 Annually
Location :
Hoke County, NC
Job Type:
Permanent Full-Time
Remote Employment:
Flexible/Hybrid
Job Number:
24-13980 CHR 65014185
Department:
Adult Correction
Division:
Administration
Opening Date:
11/18/2024
Closing Date:
12/6/2024 5:00 PM Eastern
Job Class Title:
Agency HR Consultant III
Position Number:
65014185
Section:
Division of Central Human Resources
Salary Grade:
NC18
Description of Work
Ready to support Employee Relations initiatives?
Join us as an Employee Relations Consultant to help develop a collaborative working environment in the in the south-central region of the North Carolina Department of Adult Correction (DAC). We are looking for an ER Consultant who is committed to protecting and serving within our agency, our careers make a difference!
The Employee Relations (ER) Consultant III is one of two ER Consultants and includes the Third Judicial Division in the DAC Community Supervision Division and the south-central region of the DAC Institutions Division. The office for this position is currently located in Raeford, NC (Hoke County) and primarily requires travel to DAC divisions and facilities located throughout the south-central region of the state. Occasional travel to DAC work locations and facilities statewide may be necessary.
The Employee Relations Consultant must utilize problem resolution and conflict management skills with the goal of facilitating a productive and effective working environment for employees, supervisors, and management. The position administers, provides interpretation, and communicates a wide variety of HR policies and procedures related to employee relations. This includes, but is not limited to, disciplinary action, grievances and complaints, separation due to unavailability, voluntary resignation without notice, investigatory leave with pay, reasonable suspicion drug and/or alcohol testing, fitness for duty and critical job functions assessments, and Employee Assistance Program referrals. In collaboration with staff from other sections, the Consultant may be involved in processes related to Reduction-In-Force, reasonable accommodation, workplace investigations, Criminal Justice Certification, etc.
The position evaluates, analyzes, and makes decisions related to employee relations issues; consults with employees and all levels of management on sensitive and complex employee relations matters; provides guidance on progressive disciplinary action, including administration of written warnings; reviews and edits adverse disciplinary action letters for disciplinary suspension without pay, demotion, dismissal, and probationary separation for consistency, defensibility and to ensure compliance with the State Disciplinary Action Policy; provides guidance to management on coaching, counseling, performance feedback and corrective action discussions with employees; conducts workplace investigations of a sensitive and confidential nature; and serves as stand-by Consultant for internal mediations (which is step 1 of the employee grievance process). Additionally, this position is responsible for responding to inquiries as assigned. The nature of the inquiries may include complaints or concerns related to hiring practices, management, working conditions, or other HR related inquiries.
This is a fulltime position (40 hours per week) with
This position is eligible for a flexible/hybrid telework schedule under the State of NC Telework Program.
** THIS IS AN ANTICIPATED ADDITIONAL VACANCY, PENDING FINAL CLASSIFICATION REALLOCATION APPROVAL. POSITION CANNOT BE FILLED UNTIL REALLOCATION IS COMPLETE. **
Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application.
To qualify for this position, applicants must document on the application that they possess ALL of the following: Demonstrated knowledge and experience interpreting, applying and communicating State and federal HR-related policies, laws, rules and regulations. Experience providing HR consultation to employees and all levels of management on a variety of HR policy and procedures, complaints and grievances, disciplinary action administration, availability for work, fitness for duty evaluation, and sound HR management practices. Experience performing fact-finding to identify deficiencies, areas for improvement or positive resolution. Experience conducting workplace investigations related to allegations of violation of the workplace violence policy, as well as incidents involving alleged misconduct or general workplace conflict. * Must have a valid driver's license Management Preferences:
Experience in conducting mediation, facilitating conflict resolution, and/or completion of OSHR Mediation Training (or other approved mediation training), addressing employee grievances, disciplinary action, or other employee relations issues. Experience developing and conducting training. Demonstrated knowledge and experience using Microsoft Word, Excel, Outlook, PowerPoint, TEAMS, and HR Information Systems Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See
https://oshr.nc.gov/experience-guide
for details.
Bachelor s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources; or equivalent combination or education and experience. Supplemental and Contact Information
Come Join Us To Make A Difference!
The NC Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Division of Human Resources plays a crucial role in ensuring that the North Carolina Department of Adult Correction has a robust and skilled workforce. The division provides comprehensive personnel services to all divisions/units throughout the department. Central HR handles a wide range of responsibilities related to staffing and recruitment, benefits, policy administration, classification and compensation, organization development, data & analytics, performance, employee relations/equal employment opportunities, and safety administration. By effectively managing these functions, the division helps to attract and retain talented employees, promote a positive work environment, and ensure the safety and well-being of all staff members.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: Per , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the This is in addition to submitting fingerprints during the application process. If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application.
In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired
including high school and all degrees . It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following:
Education - including high school, Work Experience - each position should be listed separately , Certificates & Licenses, Skills).
Yes No
02
Which best describes your years of progressive experience in Human Resources.(Experience must be clearly documented on application to receive credit)
None Less than 1 year 1 year but less than 3 years 3 years but less than 5 years 5+ years or more
03
Which best describes your years of experience with Employee Relations interpreting, applying and communicating State and federal HR-related policies, laws, rules and regulations. (Experience must be clearly documented on application to receive credit)
None Less than 1 year 1 year but less than 3 years 3 years but less than 5 years 5+ years or more
04
Which of the following options that best describes the area(s) of your demonstrated work experience. (This must be clearly documented on your application in order to receive credit.)
Investigating employee complaints/concerns Grievance procedures and administration Disciplinary action administration Availability for work guidelines Fitness for duty evaluation None of the above
05
In the space below, please briefly describe your experience performing a fact-finding investigation to identify deficiencies, areas for improvement or positive resolution(In order to receive credit, this information must be including in the description of work on your application. For no experience type "N/A".)
06
In the space below, please briefly describe your experience conducting workplace investigations related to allegations of violation of the workplace violence policy or other incidents alleged misconduct or general workplace conflict. (In order to receive credit, this experience must be documented in your work experience on the application. For no experience type "N/A")
07
Mangement Preference: Which of the following best describes your demonstrated working knowledge conducting mediation, facilitating conflict resolution, and/or completion of OSHR Mediation Training (or other approved mediation training), addressing employee grievances, disciplinary action, or other employee relations issues.
None Less than one year 1 year but less than 2 years 2 years but less than 3 years 3+ years
Required Question