Administrative and Technical Support Specialist

Strategic Alliance Business Group LLC (SABG) Administrative and Technical Support Specialist Job Description DESCRIPTION : Strategic Alliance Business Group LLC (SABG) is a fast growing, privately held, small business, government contracting company. SABG is both a woman-owned small business and a service disabled veteran owned small business providing superior technical support services to Government and Commercial Customers. SABG maintains a high performance culture that emphasizes superior quality, productivity, process improvement, recruitment and ongoing development of a superior workforce. If you are driven with a "can-do" attitude and eager to support a fast growing company, this may be the opportunity you have been looking for. JOB TITLE : Administrative and Technical Support Specialist REQUISITION : VA-1331-24-DCSA OCCA CLEARANCE : Secret LOCATION : Quantico, VA REPORTS TO : SABG Program Manager FLSA STATUS : Regular Full-Time Exempt SUMMARY : SABG is hiring for an Administrative and Technical Support Specialist supporting the Defense Counterintelligence and Security Agency, Office of Communications and Congressional Affairs in Quantico, VA. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for reviewing incoming requests for DCSA media engagements; tasks the appropriate OCCA personnel for action and reviews final responses for accuracy before responding to customers Responsible for maintaining and populating various databases and spreadsheets with information in support of assigned tasks, as required. Utilize spreadsheets to track suspense actions and to manage workload, internal assignments and maintain customer requests, as required Responsible for support to branch meetings and engagements; in addition to attendance, takes notes, documents actions, follows-up as required and monitors actions through completion Support and encourage effective communication while performing the duties identified in this task order. Provide and/or distribute accurate and professional written or verbal responses to internal and external stakeholders' requests for and dissemination of information. SUPERVISION : This position has no supervisory responsibilities. EDUCATION AND/OR EXPERIENCE: High School Diploma, or equivalent and 2 years of relevant administrative and technical support experience required for this category Superior oral and written communication skills Able to identify products and projects completed in its Monthly Progress and Status Report IAW CDRL A004 COMPUTER SKILLS : Microsoft Office Products, including but not limited to, Outlook, Teams, Word, Excel, Project, Access, etc. or the applicable software of record for the agency. Adobe Suite, including but not limited to, Acrobat Design, Adobe, Photoshop, Adobe Illustrator, Adobe Acrobat, Adobe PageMaker, Adobe Premier, etc. or the applicable software of record for the agency. SharePoint, Service Now and/or other task management systems. Or other designated software required to successfully perform the duties this task order requires. COMPETENCIES : To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; and able to read and interpret written information Diversity - Shows respect and sensitivity for cultural differences; and promotes a harassment-free environment Ethics - Treats people with respect; keeps commitments; Inspires the trust of others; works with integrity and ethically; and upholds organizational values Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks, if needed; and develops realistic action plans Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitment LANGUAGE SKILLS : Ability to read, analyze, and interpret governmental regulations. Ability to write reports, business correspondence, and/or procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS : Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY : Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to write and type on a computer. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb, or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job duties are performed in a manufacturing/office environment utilizing standard office equipment such as a computer, photocopier, and telephone. The noise level in the work environment is usually low to moderate. FOR OUR SERVICE MEMBERS AND VETERANS :SABG values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at SABG, please contact Beth Rodriguez at (703) 286-5020. FOR PERSONS WITH DISABILITIES : If you are a person with a disability or a disabled Veteran and are applying for a job with SABG, we would like to ensure your application process goes as smoothly as possible. If because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process please call Beth Rodriguez at (703) 286-5020 and let us know the nature of your request and your contact information. TO APPLY FOR THIS POSITION : Once you complete all steps, we are notified of your completed application, and we will review. For individuals who meet the requirements of the position, we will contact you and arrange next steps in the interview process. SABG is an Equal Opportunity/Affirmative Action Employer Minorities/Women/Veterans/Disabled