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Compunnel

Help Desk Support Specialist

Compunnel, Calhoun, Georgia, us, 30703


Job Title:

Helpdesk Admin Job Description: End-User Support:

Provide first-level technical support to users for hardware, software, and network issues, troubleshooting problems, and escalating when necessary. InTune Policy Management : Create, implement, and maintain InTune-based policies for device management, ensuring compliance with organizational standards and security protocols. Device Setup & Management:

Configure and manage desktops, laptops, mobile devices, and other peripherals in accordance with company policies, using InTune for provisioning and policy enforcement. User Access Control:

Set up user accounts, manage access controls, and ensure adherence to security best practices. Software Management:

Install, configure, and maintain business-critical software across multiple devices, ensuring software updates and patches are applied regularly.