Azul Hospitality
Area Director of Human Resources
Azul Hospitality, Salt Lake City, Utah, United States, 84193
Job Details
Job Location Le Meridien Element Salt Lake City Downtown - Salt Lake City, UT
Position Type Full Time
Education Level 4 Year Degree
Job Category Human Resources
Description
POSITION PURPOSE
Deliver the Corporate HR responsibilities, initiatives, and programs to our portfolio of properties. Assist in the development and implementation of human resource centers of excellence including talent acquisition, talent management, benefits, training and development, performance management, and compliance. Utilize the HCM to maximize efficiencies and drive human resources initiatives including, Talent Acquisition, Performance Management, Benefit administration, learning and development. Partner with on property leaders to deliver and promote our Core Values with all internal and external interactions. Provides administrative support to the Corporate Staff Service team as needed, including record-keeping, file maintenance and HMS entry. Works on project work as needed.
This position provides support and directional knowledge of key Human Resource initiatives both at an individual property level as well as corporate goals: Daily oversight of staff relations, benefit administration, auditing, talent acquisition, talent management, file maintenance. Provide support and directional knowledge of key Human Resource initiatives both at an individual property level as well as corporate goals. ESSENTIAL RESPONSIBILITIES
Develop, implement, and administer Human Resources policies and programs in accordance with Local, State and Federal legal requirements. Policies and programs should foster a positive work environment for all that is fair, productive, respectful, and consistent. Assist management team in effectively resolving personnel problems, implementing disciplinary action, managing employee performance and determining staffing needs. Responsible for overseeing the talent acquisition process, including executing offer letters, background, and compliance with the talent selection process. Be proactive in resolving issues that may arise. Conduct employee investigations as needed and address all employee concerns within a timely manner. Define, develop, and oversee management development through training programs for managers/supervisory personnel as well as hourly employees. Training will include new employee onboarding, guest service training, skill training, regulatory training, anti-harassment, and anti-discrimination training. Manage all employee Orientation training required for all staff. Maintain company compliance with all existing governmental and labor law reporting requirements. Manage the administration of the workers compensation and work with the risk management company and carriers appropriately on claims. Ensure with G.M.s proper Staffing guides in place by season is maintained Work effectively with the employee leasing company in response to unemployment claims. Provide assistance, guidance and counseling to the General Manager, leadership team and employees. Ensure managers and supervisors use coaching & counseling to address performance concerns/issues. Monitor the annual performance review process and introductory reviews for new hires. Manage all personnel files adhering to Company personnel file policy. Lead portfolio state and federal mandatory compliance reporting. Monitor and enforce fair pay initiatives. Audit property ACA submissions at area properties quarterly to ensure compliance. Ensure managers are properly trained and guided on all compliance-related matters (including Leave of Absence administration, COVID policies, federal, state, and local policies) Lead Diversity initiatives Manage the accommodation process and oversee the documentation. Oversee the implementation and ongoing maintenance of wage plans for properties. Oversee all processes related to employee housing. Lead "Gorillia tactics" on recruiting Work with properties local education institutions on driving employer interest (High schools / Collages / trade schools) Manage 100% compliance of all staff for Brand required training (Boss) Lead the training initiatives of proper management (to include proper record keeping) Partner with property management to ensure all employee training is up to date and compliant. Ensure properties comply with all state and federal employment labor laws and governmental compliance requirements. Manage all employee related certification requirements like but not limited to (Tips / Food service certification). Assist in roll out of key initiatives developed at corporate or local level to improve efficiency and effectiveness and remain compliance. Review all Workers Comp for assigned hotels. Manage all employee accidents and claims. Participate in claims review. Review strategies to improve safety training and effectiveness of safety committee. Assist with the recruitment process of hard to fill leadership roles, placing ads, prioritizing candidates to move forward with interviewing. Stay current on all federal labor laws and review quarterly state labor laws where are hotels are located. Ensure we remain in compliance. Assist with onboarding of new Managers on key initiatives and policies and procedures. Communicate any key labor, staffing or employee relations issues that may arise at any of the area properties with the VP of Operations and/or Corporate Director of HR. Distribute your field time evenly amongst the properties within the state of UTAH. Complete a minimum of four visits annually to Salt Lake City, Moab, Zion, and Bryce Canyon, with the visits being a minimum of 3 days. During the visit, conduct an HR audit on key policies and provide written report on status to Regional VP and Corporate Director of HR. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to eight (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
In-depth knowledge of employment labor laws, workers compensation, leave and administration, and OSHA/Cal-OSHA regulations. Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Requires effective reading, writing and oral comprehension. Possess an extensive knowledge of Human Resources, Employment regulations, Federal, State, and Local labor laws, Workers Comp with a demonstrated ability to apply these principles and methods through strategy and tactics. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Must be able to travel to various properties for short-term projects as needed. This position requires a minimum of 35% + overnight travel. Bilingual proficiency in English and Spanish is required. EDUCATION
Bachelors degree in Human Resource Management or similar area of study required.
EXPERIENCE
Five plus years of related hotel management experience required. Eight or more years of human resources experience required. LICENSES & CERTIFICATIONS
SHRM certification preferred. Must have valid drivers license and meet the requirements of our drivers insurance.
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property-specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Job Location Le Meridien Element Salt Lake City Downtown - Salt Lake City, UT
Position Type Full Time
Education Level 4 Year Degree
Job Category Human Resources
Description
POSITION PURPOSE
Deliver the Corporate HR responsibilities, initiatives, and programs to our portfolio of properties. Assist in the development and implementation of human resource centers of excellence including talent acquisition, talent management, benefits, training and development, performance management, and compliance. Utilize the HCM to maximize efficiencies and drive human resources initiatives including, Talent Acquisition, Performance Management, Benefit administration, learning and development. Partner with on property leaders to deliver and promote our Core Values with all internal and external interactions. Provides administrative support to the Corporate Staff Service team as needed, including record-keeping, file maintenance and HMS entry. Works on project work as needed.
This position provides support and directional knowledge of key Human Resource initiatives both at an individual property level as well as corporate goals: Daily oversight of staff relations, benefit administration, auditing, talent acquisition, talent management, file maintenance. Provide support and directional knowledge of key Human Resource initiatives both at an individual property level as well as corporate goals. ESSENTIAL RESPONSIBILITIES
Develop, implement, and administer Human Resources policies and programs in accordance with Local, State and Federal legal requirements. Policies and programs should foster a positive work environment for all that is fair, productive, respectful, and consistent. Assist management team in effectively resolving personnel problems, implementing disciplinary action, managing employee performance and determining staffing needs. Responsible for overseeing the talent acquisition process, including executing offer letters, background, and compliance with the talent selection process. Be proactive in resolving issues that may arise. Conduct employee investigations as needed and address all employee concerns within a timely manner. Define, develop, and oversee management development through training programs for managers/supervisory personnel as well as hourly employees. Training will include new employee onboarding, guest service training, skill training, regulatory training, anti-harassment, and anti-discrimination training. Manage all employee Orientation training required for all staff. Maintain company compliance with all existing governmental and labor law reporting requirements. Manage the administration of the workers compensation and work with the risk management company and carriers appropriately on claims. Ensure with G.M.s proper Staffing guides in place by season is maintained Work effectively with the employee leasing company in response to unemployment claims. Provide assistance, guidance and counseling to the General Manager, leadership team and employees. Ensure managers and supervisors use coaching & counseling to address performance concerns/issues. Monitor the annual performance review process and introductory reviews for new hires. Manage all personnel files adhering to Company personnel file policy. Lead portfolio state and federal mandatory compliance reporting. Monitor and enforce fair pay initiatives. Audit property ACA submissions at area properties quarterly to ensure compliance. Ensure managers are properly trained and guided on all compliance-related matters (including Leave of Absence administration, COVID policies, federal, state, and local policies) Lead Diversity initiatives Manage the accommodation process and oversee the documentation. Oversee the implementation and ongoing maintenance of wage plans for properties. Oversee all processes related to employee housing. Lead "Gorillia tactics" on recruiting Work with properties local education institutions on driving employer interest (High schools / Collages / trade schools) Manage 100% compliance of all staff for Brand required training (Boss) Lead the training initiatives of proper management (to include proper record keeping) Partner with property management to ensure all employee training is up to date and compliant. Ensure properties comply with all state and federal employment labor laws and governmental compliance requirements. Manage all employee related certification requirements like but not limited to (Tips / Food service certification). Assist in roll out of key initiatives developed at corporate or local level to improve efficiency and effectiveness and remain compliance. Review all Workers Comp for assigned hotels. Manage all employee accidents and claims. Participate in claims review. Review strategies to improve safety training and effectiveness of safety committee. Assist with the recruitment process of hard to fill leadership roles, placing ads, prioritizing candidates to move forward with interviewing. Stay current on all federal labor laws and review quarterly state labor laws where are hotels are located. Ensure we remain in compliance. Assist with onboarding of new Managers on key initiatives and policies and procedures. Communicate any key labor, staffing or employee relations issues that may arise at any of the area properties with the VP of Operations and/or Corporate Director of HR. Distribute your field time evenly amongst the properties within the state of UTAH. Complete a minimum of four visits annually to Salt Lake City, Moab, Zion, and Bryce Canyon, with the visits being a minimum of 3 days. During the visit, conduct an HR audit on key policies and provide written report on status to Regional VP and Corporate Director of HR. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to eight (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
In-depth knowledge of employment labor laws, workers compensation, leave and administration, and OSHA/Cal-OSHA regulations. Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Requires effective reading, writing and oral comprehension. Possess an extensive knowledge of Human Resources, Employment regulations, Federal, State, and Local labor laws, Workers Comp with a demonstrated ability to apply these principles and methods through strategy and tactics. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Must be able to travel to various properties for short-term projects as needed. This position requires a minimum of 35% + overnight travel. Bilingual proficiency in English and Spanish is required. EDUCATION
Bachelors degree in Human Resource Management or similar area of study required.
EXPERIENCE
Five plus years of related hotel management experience required. Eight or more years of human resources experience required. LICENSES & CERTIFICATIONS
SHRM certification preferred. Must have valid drivers license and meet the requirements of our drivers insurance.
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property-specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.