Occupancy Specialist
BRIDGE Housing Corporation, San Francisco, CA, United States
Summary
Reporting to the Compliance Supervisor, this position will be responsible for the overall compliance of an assigned portfolio of operational properties. This includes reviewing files for initial qualification and recertification file reviews, monitoring each property’s overall unit compliance as well as related reporting, assistance with audit responses, and training/coaching of site staff. This position will also be responsible for conducting periodic file audits for the assigned portfolio.
Responsibilities
- Review vacancy and recertification files within a set portfolio for compliance and ensuring all appropriate documentation/verification has been completed according to guidelines governing assigned properties.
- Conduct periodic internal audits to ensure regulatory compliance.
- Assist with the annual compliance audits for assigned portfolio.
- Serve as point of contact between sites and 3rd party file review consultant (Right Source).
- Monitor portfolio for vacancy issues and past due recertifications.
- Work with Resident Managers to ensure timeliness of all re-certifications.
- Monitor portfolio to ensure that all Right-Sizing and Over-Income rules are being followed and issues are being resolved in a timely manner.
- Update internal tracking and reporting systems, along with BRIDGE’s electronic file storage system.
- Reconcile weekly reports from properties.
- Annually update the recert schedules for assigned portfolio.
- Lead and participate in weekly progress meetings with site staff to troubleshoot vacancy issues.
- Maintain and monitor electronic tenant filing system for properties within portfolio.
- Assist with the preparation of external inspection audits such as MOR, TCAC, etc.
- Meet and assist the sites to ensure timely file corrections are submitted in order to complete the audit response.
- Training site/leasing staff on compliance and file processing and acting as a compliance resource.
Qualifications
- Strong knowledge of affordable housing programs (LIHTC, HUD, HOME, HCD).
- Detail-oriented individual with proven organizational skills.
- Ability to perform and prioritize multiple tasks on an ongoing basis.
- Demonstrated proficiency with computers (Microsoft Windows, Office & Adobe Acrobat).
- Excellent written and verbal communication skills.
- Ability to work independently and with a team.
Preferred
- One or more of the following industry certifications: COS (Certified Occupancy Specialist), CPO (Certified Professional of Occupancy), TCS (Tax Credit Specialist), SCS (Site Compliance Specialist), or SHCM (Specialist in Housing Credit Management) or a willingness to obtain within 3 months of employment.
- Experience with Yardi or similar property management software.
- Valid driver's license and insurance.
BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest records.
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