Customer Service Rep Job at Manpower in Richmond

Are you a people person with a passion for helping others? Our client, a leading company in the [Industry Descriptor] industry, is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Customer Service Department supporting our valued customers. The ideal candidate will have excellent communication skills, a positive attitude, and a willingness to go above and beyond to ensure customer satisfaction.

Job Title: Customer Service Rep

Location: Richmond, VA

Pay Range: $17.00

What's the Job?

• Provide exceptional customer service to our clients
• Resolve customer inquiries and complaints in a timely and professional manner
• Collaborate with other departments to ensure customer satisfaction
• Maintain accurate records of customer interactions and transactions
• Identify and escalate priority issues to the appropriate channels

What's Needed?

• Excellent communication skills, both verbal and written
• At least 1 year of experience as a Customer Service Rep or related field.
• Ability to remain calm and professional in high-pressure situations
• Strong problem-solving skills
• Experience in a customer service role preferred

What's in it for me?

• Competitive pay and benefits package
• Opportunities for growth and advancement within the company
• Positive and supportive work environment
• Training and development programs to enhance your skills
• Flexible scheduling options

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.