Senior Infrastructure Engineer

*** Our data center is located in Andover, MA. You will be required to visit the data center a few times a month as we upgrade hardware throughout the year. ***

MISSION

Helps define and maintain Data Center / SaaS architecture as well as server environments to ensure that the organization's IT solutions are built within a consistent framework and aligned to strategy. Implements and may lead activities that generally impact multiple components / processes and the work of own and possibly other teams. Assigned highly complex, strategic undertakings that regularly require the application of independent judgment and creativity. Receives work in short, mid- and long- term outcomes and operates within the context of defined operating outcomes.

RESPONSIBILITIES

• Responsible for solution architectures of client platforms and assessment of new technologies
• Provide leadership and prescriptive direction in support of solutions, including the creation of solution architecture deliverables and associated roadmaps
• Collaborate with IT Delivery Leads, Project Managers, Engineers and Functional Leads to provide oversight in delivery.
• Leads the design, development and operation of the DCE / IT systems infrastructure.
• Leverage Agile for project management.
• Responsible for the management and maintenance of clients' Infrastructure. Including the participation in and oversight of storage, server, networks and virtual infrastructures.
• Responsible for the design, planning, implementation, and maintenance of companies' infrastructure and architecture.
• Will be expected to show leadership to and mentor less experienced engineers.
• Troubleshooting escalated server, storage, software, and hardware issues within both corporate and platform environments.
• Recommend, schedule, and implement system hardware and/or software upgrades or repairs.
• Determine solutions to remediate recurring problems or automate recurring tasks.
• Analyze and understand business requirements to insure optimal server architecture and infrastructure are put in place to assure high availability and recoverability.
• Monitor server environment for proactive assessment of performance and identification of potential resource bottlenecks using various monitoring tools (commercial and opensource)
• Perform capacity planning, performance optimization, and preventative maintenance duties such as backup/recovery and tuning.
• Research, evaluate, and recommend technology products and services.
• Provide training and support to users and system administrators.
• Participate and lead in project activities and planning.
• Develop and maintain system tools and scripts for automating or simplifying system administration tasks.
• Establish and maintain contact with vendors for maintenance and service.
• Participate in the creation and maintenance of system administration best practices, technical standards, policies, and documentation.
• Responsible for development and documentation of corporate policies and procedures related to systems administration.
• Responsible for the overall design and growth of local and wide area networks.
• On-call rotation between DCE team (every 6 weeks).

EDUCATION/EXPERIENCE

• Bachelor's degree or equivalent degree in Computer Science, Computer Engineering, or related field, plus 7-10 years of experience in systems, network administration and engineering.
  Experience should include the following:
• Data center and Cloud (Azure) infrastructure environments (Physical, Network and Virtual aspects)
• Virtualization environments (VMware ESX, Azure VMs, AWS or other technologies)
• Windows environment (Server OS, Active Directory, DNS, DHCP, Group Policies)
• Storage environments (Infinidat, EMC, Azure Blob/Files, Rubrik, Cisco MDS)
• Linux Environments (Redhat, CentOS, Ubuntu)
• F5 / Cisco Load Balancer and firewalls
• Email systems (Postfix, Sendmail, MS Exchange Online)
• Scripting (Powershell, Python, Perl, shell scripting and other scripting languages)
• Database Administration (MS SQL Server, Azure DB service)
• High-Level of Networking experience (Cisco, Palo Alto, Juniper)
• A High-Level of understanding of infrastructure products and services and, more importantly, the ability to translate those technologies into value-added services for the supported business community
• Strong technical knowledge of telecommunications, network and various operating systems (Windows, Linux)
• Strong technical knowledge of current network hardware, protocols and ITIL / NIST standards
• Proven experience in data center and cloud infrastructure planning, development and management.
• Experience in highly virtualized environments supporting a SaaS delivery model

VALUES (the "How")

At Alegeus, equally important to the "What" (the individual performance goals that each employee commits to in support of the company's overall success) is the "How" (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also consider individual delivery on our corporate values:

• People First. We pride ourselves in bringing talented people together and treating one another with care. This means we assume best intentions and trust and respect each other. We lift our colleagues up, celebrate diverse perspectives and accomplish more together.
• Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. We take this connection to heart-it's the spark that drives collaboration across teams and inspires us to continuously raise the bar with the products and services we deliver.
• Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. We thrive on the opportunity to get better every day and the thrill presented by new challenges. Our competitive edge lies in the clarity of our vision, confidence in the future and tenacity to deliver.

The above cited duties and responsibilities describe the general nature and level of work performed by an incumbent assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that a candidate may be expected or asked to perform.

#LI-Remoate

#LI-JK1

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce.

We are taking an "inside-out" approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally. In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to talentacquisitionteam@alegeus.com.