P C Network
OnBase WorkView Admin
P C Network, Harrisburg, Pennsylvania, us, 17124
OnBase WorkView Administrator (required)
Hyland Developer Specialist - API (preferred)
The Public Safety Delivery Center (PSDC) require the services of a Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades. The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure. This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes. This position also performs planned maintenance and emergency support during non-business hours.
Tasks 1. Provide technical support to end users in a timely fashion 2. Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology 3. Prioritize daily tasks, live production issues, projects, and customer support 4. Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements. 5. Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required 6. Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows 7. Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments 8. Document, evaluate, prioritize, and resolve defects 9. Respond to and resolve issues reported during normal business operational hours and off-hours 10. Monitor operations and capacity to ensure optimum performance 11. Create documentation of system changes or existing processes and distribute to appropriate parties 12. Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed 13. Assist with discovery and documentation of business requirements for new OnBase solutions 14. Assist with training identified subject matter experts 15. Communicate system downtime and project deployments with business owners and end users 16. Understand, maintain and enhance external integrations within OnBase
This position requires a successful drug screen and background check. To be considered for the position you must be eligible to work in the United States without sponsorship. We do not provide relocation assistance.
Be a Part of the PCN Team Inquisitive. Honest. Collaborative. Our customers use these words to describe the PCN team. We understand that our employees are the foundation of our success now and in the future. Because of this, we encourage our team members to be individuals, supporting teamwork, entrepreneurism, and authenticity. We look for individuals who seek enriching experiences and challenges in their projects and career. Our philosophy of a successful employee includes making resources and tools readily available such as mentors and continuing education to facilitate long term success.
Equal Employment Opportunity Policy Statement PC Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. PC Network complies with applicable laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. PC Network expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PC Network employees to perform their job duties may result in discipline up to and including termination.
The Public Safety Delivery Center (PSDC) require the services of a Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades. The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure. This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes. This position also performs planned maintenance and emergency support during non-business hours.
Tasks 1. Provide technical support to end users in a timely fashion 2. Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology 3. Prioritize daily tasks, live production issues, projects, and customer support 4. Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements. 5. Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required 6. Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows 7. Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments 8. Document, evaluate, prioritize, and resolve defects 9. Respond to and resolve issues reported during normal business operational hours and off-hours 10. Monitor operations and capacity to ensure optimum performance 11. Create documentation of system changes or existing processes and distribute to appropriate parties 12. Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed 13. Assist with discovery and documentation of business requirements for new OnBase solutions 14. Assist with training identified subject matter experts 15. Communicate system downtime and project deployments with business owners and end users 16. Understand, maintain and enhance external integrations within OnBase
This position requires a successful drug screen and background check. To be considered for the position you must be eligible to work in the United States without sponsorship. We do not provide relocation assistance.
Be a Part of the PCN Team Inquisitive. Honest. Collaborative. Our customers use these words to describe the PCN team. We understand that our employees are the foundation of our success now and in the future. Because of this, we encourage our team members to be individuals, supporting teamwork, entrepreneurism, and authenticity. We look for individuals who seek enriching experiences and challenges in their projects and career. Our philosophy of a successful employee includes making resources and tools readily available such as mentors and continuing education to facilitate long term success.
Equal Employment Opportunity Policy Statement PC Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. PC Network complies with applicable laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. PC Network expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PC Network employees to perform their job duties may result in discipline up to and including termination.