Operations Manager, Parking Services

Temple University's Parking Services is searching for a Operations Manager. Become a part of the Temple family and you will have access to the following: Full medical, dental, vision coverage Paid time off 11 Paid Holidays (including the day after Thanksgiving & winter break) Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE A generous retirement plan and so much more Salary Grade : T24 Learn more about the "T" salary structure : https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source. Position Summary The Operations Manager is responsible for supervising all parking areas and parking garages, including security, under the direction of the Director and Associate Director of Parking Services. Provides customer service such as signing up for parking privileges and other functions using the T2 Parking system. The incumbent performs revenue collection activities from T2 APS (Automated Pay Stations) and Luke II Multi-Space Meters and maintains usage and revenue records. Supervision and training of parking personnel, inspection of parking areas, compiling and preparation of reports and statistics and other functions necessary to ensure efficient parking operation. Supervises effectively and efficiently, parking for all special events and valet parking, such as basketball games, concerts, commencements, etc. This is a very sensitive area of responsibility because numerous VIPs, Board of Trustees, high ranking officials of the University and the television, newspaper and radio media are among the attendees. Create and maintain event sheet for each Liacouras Garages. Maintain UBIT tax summary and details for all non-sponsored and sponsored events. Performs other job-related duties as assigned. This is an essential personnel position. Required Education and Experience Bachelor's Degree Plus two (2) years of experience supervising parking garages or similar operations. An equivalent combination of experience may be considered. Required Skills and Abilities Must possess a valid U.S. driver's license. Possess strong administrative capabilities which would include creating and implementing a well-designed systematic process for auditing the attendants' paperwork. contractor's timecards, billings, and verification for the janitorial staff. Ability to provide consistent quality customer services. Ability to compile and prepare reports, statistics, and other functions necessary to ensure efficient parking operation. Prior experience ordering and maintaining necessary supplies for all the parking areas. Ability to execute equipment repairs and maintain a current on-hand parts list. Preferred Past experience using T2 Parking system or a similar electronic parking management system. Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. Compliance Statement : In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact. To obtain additional information about Temple University please visit our website at www.temple.edu. Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.