Management Analyst I
Fairfax County Government, Fairfax, VA, United States
Job Announcement
Come join our dynamic Facilities & Operations Unit within NCS!
Under the general supervision of the Sr. Facilities Coordinator, serves as a Facility Coordinator within the NCS Facilities and Operations Unit, serving 200+ NCS sites and partner locations. Provides general supervision for Facilities Assistants within the unit. Communicates information clearly and effectively serving as a liaison between NCS staff, agency directors, stakeholders, end-users, landlords and vendors for facilities issues and needs. Utilizing the agency's internal SharePoint work order system, responsible for monitoring, submitting, and tracking day-to-day work orders ensuring resolution for facility maintenance issues, fitness equipment and appliance repairs in a timely manner. Regularly travels to perform countywide site visits to review facility needs, project specifications, and general site conditions as needed. Utilizes equipment inventories to track and address repairs/replacement needs. Assists the Facilities Analyst with review of work order data and makes recommendations to improve the comfort, safety, and environment of all NCS facilities. Responsible for large equipment and furniture orders for the agency. Provides overall administrative support to the unit, including but not limited to purchases, reconciliations, and financial submittals. Assists Sr. Facilities Coordinator by providing project management support as assigned. Oversees PROSHRED account for the agency. Effectively collaborates, collects, and synthetizes information to prepare monthly and annual reports as needed. Implements policies, procedures, work processes, and activities related to the operations and maintenance of all NCS facilities.
Note: The assigned functional areas of the position include facilities management, data analysis, project management, and/or procurement.
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Conducts professional-level work in functions or activities, such as financial, budgetary, procurement, contract administration, human resources, training, information technology, and similar functions;
Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
Performs designated segments of projects or programs with well-defined objectives, including activities such as data collection, synthesis of data gathered to support analysis, and documentation of findings and recommendations;
Performs data collection activities in support of existing studies, projects or programs, including conducting research; participating in interviews; administering customer, organizational or employee surveys; assisting in the facilitation of focus groups; participating in work group collaboration; and mapping or charting of workflow processes;
Assists with measuring and analyzing indicators of performance, quality, quantity and efficiency of services;
Compiles and provides business information to management;
Maintains index or log of standard forms for gathering information from a variety of audiences;
Formats data sets and performs qualitative and descriptive statistical analysis to aggregate and assimilate data for displaying potential patterns and trends;
Assists in implementing business improvements, such as changes to policies, work practices, processes and procedures;
Contributes to position papers, evaluation reports and presentations.
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list).
Basic knowledge of mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
Ability to identify possible solutions for solving business problems;
Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations;
Ability to aggregate and assimilate data to identify major patterns, trends and themes regarding organizational and program effectiveness and efficiency;
Ability to communicate effectively orally and in writing;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to train, lead, and/or supervise paraprofessional staff.
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area.
BRIDGE CLASS EMPLOYMENT STANDARDS:
Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.
CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and a driving record check to the satisfaction of the employer.
Additional Work Schedule Requirements: Evening and/or weekend work may be required for special assignments/deadlines. Alternate/flex schedule or comp time may be an option.
PREFERRED QUALIFICATIONS:
- Two or more years of increasingly responsible experience in facilities management/coordination or a related area.
- Project management experience.
- Experience conducting research, collecting data, and/or preparing reports.
- Experience analyzing data and reports.
- Experience managing a workflow process for facility related requests using tools like SharePoint.
- Demonstrated experience in customer service related to facilities and property management, engineering, construction, or code inspection/enforcement.
- Experience purchasing a variety of goods or services.
- Excellent interpersonal skills, and ability to effectively communicate (oral and written).
- Demonstrated ability to work independently within a fast-paced team environment.
- Experience in an environment requiring multi-tasking and attention to detail.
- Proficiency in the use of various office computer software such as the Microsoft Office suite, SharePoint, and Smartsheet.
PHYSICAL REQUIREMENTS:
Work is generally sedentary in nature; however, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without accommodations.
SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.
The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.
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