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Fairfax County, VA

Management Analyst I

Fairfax County, VA, Fairfax, VA, United States


Salary : $58,529.74 - $97,548.88 Annually

Location : FAIRFAX (EJ27), VA

Job Type: FT Hourly W BN

Job Number: 25-00064

Department: Neighborhood & Community Svcs

Opening Date: 12/28/2024

Closing Date: 1/10/2025 11:59 PM Eastern

Pay Grade: S21

Posting Type: Open to General Public

Job Announcement

Come join our dynamic Facilities & Operations Unit within NCS!

Under the general supervision of the Sr. Facilities Coordinator, serves as a Facility Coordinator within the NCS Facilities and Operations Unit, serving 200+ NCS sites and partner locations. Provides general supervision for Facilities Assistants within the unit. Communicates information clearly and effectively serving as a liaison between NCS staff, agency directors, stakeholders, end-users, landlords and vendors for facilities issues and needs. Utilizing the agency's internal SharePoint work order system, responsible for monitoring, submitting, and tracking day-to-day work orders ensuring resolution for facility maintenance issues, fitness equipment and appliance repairs in a timely manner. Regularly travels to perform countywide site visits to review facility needs, project specifications, and general site conditions as needed. Utilizes equipment inventories to track and address repairs/replacement needs. Assists the Facilities Analyst with review of work order data and makes recommendations to improve the comfort, safety, and environment of all NCS facilities. Responsible for large equipment and furniture orders for the agency. Provides overall administrative support to the unit, including but not limited to purchases, reconciliations, and financial submittals. Assists Sr. Facilities Coordinator by providing project management support as assigned. Oversees PROSHRED account for the agency. Effectively collaborates, collects, and synthetizes information to prepare monthly and annual reports as needed. Implements policies, procedures, work processes, and activities related to the operations and maintenance of all NCS facilities.

Note: The assigned functional areas of the position include facilities management, data analysis, project management, and/or procurement.
Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Conducts professional-level work in functions or activities, such as financial, budgetary, procurement, contract administration, human resources, training, information technology, and similar functions;
Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
Performs designated segments of projects or programs with well-defined objectives, including activities such as data collection, synthesis of data gathered to support analysis, and documentation of findings and recommendations;
Performs data collection activities in support of existing studies, projects or programs, including conducting research; participating in interviews; administering customer, organizational or employee surveys; assisting in the facilitation of focus groups; participating in work group collaboration; and mapping or charting of workflow processes;
Assists with measuring and analyzing indicators of performance, quality, quantity and efficiency of services;
Compiles and provides business information to management;
Maintains index or log of standard forms for gathering information from a variety of audiences;
Formats data sets and performs qualitative and descriptive statistical analysis to aggregate and assimilate data for displaying potential patterns and trends;
Assists in implementing business improvements, such as changes to policies, work practices, processes and procedures;
Contributes to position papers, evaluation reports and presentations.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list).
Basic knowledge of mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
Ability to identify possible solutions for solving business problems;
Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations;
Ability to aggregate and assimilate data to identify major patterns, trends and themes regarding organizational and program effectiveness and efficiency;
Ability to communicate effectively orally and in writing;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to train, lead, and/or supervise paraprofessional staff.

Employment Standards

MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area.

BRIDGE CLASS EMPLOYMENT STANDARDS:
Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.

CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and a driving record check to the satisfaction of the employer.

Additional Work Schedule Requirements: Evening and/or weekend work may be required for special assignments/deadlines. Alternate/flex schedule or comp time may be an option.

PREFERRED QUALIFICATIONS:
  • Two or more years of increasingly responsible experience in facilities management/coordination or a related area.
  • Project management experience.
  • Experience conducting research, collecting data, and/or preparing reports.
  • Experience analyzing data and reports.
  • Experience managing a workflow process for facility related requests using tools like SharePoint.
  • Demonstrated experience in customer service related to facilities and property management, engineering, construction, or code inspection/enforcement.
  • Experience purchasing a variety of goods or services.
  • Excellent interpersonal skills, and ability to effectively communicate (oral and written).
  • Demonstrated ability to work independently within a fast-paced team environment.
  • Experience in an environment requiring multi-tasking and attention to detail.
  • Proficiency in the use of various office computer software such as the Microsoft Office suite, SharePoint, and Smartsheet.
PHYSICAL REQUIREMENTS:
Work is generally sedentary in nature; however, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

#LI-LD1

Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
  • Medical/Vision/Dental Insurance Coverage
  • Group Term Life Insurance
  • Long Term Disability
  • LiveWell Program
  • Flexible Spending Programs
  • Paid Leave (annual, sick, parental, volunteer activity, and more!)
  • Paid Holidays
  • Contributory Retirement Plan
  • Deferred Compensation
  • Employee Assistance Program
  • Employees' Child Care Center
  • Commuter Benefit Program
  • Continuous Learning Opportunities

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

For additional details please visit the

Non-Merit Positions
  1. Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
    • Medical/Vision/Dental Insurance Coverage
    • Flexible Spending Program
    • Deferred Compensation
  2. Temporary: scheduled to work a maximum of 900 hours in a calendar year.
    • No benefits


01

What is the highest level of education that you have completed?
  • Less than 12th grade
  • High school diploma or GED
  • Some college
  • Associate's degree
  • Bachelor's degree
  • Master's degree
  • Doctorate degree


02

Please indicate the major(s) or minor(s) for your completed degree(s). Check all that apply.
  • Business administration
  • Public administration
  • Facilities management
  • Engineering
  • Other (related field)
  • Other (non-related field)
  • Not applicable


03

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".

04

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.
  • Less than 45 quarter hours
  • 45 to less than 90 quarter hours
  • 90 to less than 135 quarter hours
  • 135 to less than 180 quarter hours
  • 180 or more quarter hours
  • Less than 30 semester hours
  • 30 to less than 60 semester hours
  • 60 to less than 90 semester hours
  • 90 to less than 120 semester hours
  • 120 or more semester hours
  • Not applicable


05

How many years of full-time equivalent professional experience do you have in the functional areas of facilities management, data analysis, project management, and/or procurement?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years


06

If you are a Fairfax County employee and using the Bridge Class in order to meet the minimum qualifications of the job classification, do you have at least four years or more of increasingly complex technical experience in facilities management, data analysis, project management, and/or procurement comparable to experience at the Administrative Assistant IV, or higher, level?
  • Yes
  • No
  • Not applicable (I am not using the bridge class to meet the minimum qualifications)


07

Do you currently possess a valid driver's license?
  • Yes
  • No


08

How many years of full-time equivalent experience in project management do you possess?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years


09

How many years of full-time equivalent experience do you have in customer service related to facilities and property management, engineering, construction, and/or code inspection/enforcement?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years


10

How many years of full-time equivalent experience do you have conducting research, collecting data, and/or preparing reports?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years


11

How many years of full-time equivalent experience do you have analyzing data and reports?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years


12

Do you have experience managing a workflow process for facility related requests using tools like SharePoint?
  • Yes
  • No


13

How many years of full-time equivalent experience do you have with purchasing a variety of goods or services?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years


14

The position requires travel to various sites within Fairfax County for site visits and other meetings. Are you able to satisfy this requirement?
  • Yes
  • No


15

Which of the following Microsoft Office Suite programs are you proficient at using? Check all that apply.
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Outlook
  • Microsoft Publisher
  • Microsoft Visio
  • Microsoft InfoPath
  • Microsoft SharePoint
  • None of the above


Required Question