Administrative Specialist / Aiken / Front Desk

Salary: $27,510.00 - $34,000.00 Annually Location : Aiken County, SC Job Type: FTE - Full-Time Job Number: 171477 Agency: Department of Mental Health-MHC Aiken-Barnwell Opening Date: 12/02/2024 Closing Date: 1/10/2025 11:59 PM Eastern Class Code:: AA50 Position Number:: 60014434 Normal Work Schedule:: Monday - Friday (8:30 - 5:00) Pay Band: Band 3 Hiring Range - Min.: $27,510.00 Hiring Range - Max.: $34,000.00 Opening Date: 12/02/2024 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures:: You must apply on-line at www.careers.sc.gov. Follow the status of your application on-line. Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job Responsibilities With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina. This position is located at the 1135 Gregg Hwy, Aiken, SC 29801 Job Purpose Under general supervision, performs receptionist and administrative duties independently. Uses knowledge of operation and general office procedures to make independent decisions concerning processing of information and customer relations. Job Functions Monitors the schedules of assigned clinical/medical staff to ensure maximum efficiency of patient care hours. Consistently backfills any cancelled appointments. Collects payments from patients. Ensures compliance with DOFS policies and procedures. Greets patients upon arrival and is responsive to their needs. Provides exceptional customer service when answering the phone. Update demographic and financial information on patients through check in process. Supports the system that is in place to meet established access requirements for patients. Completes clinical service notes and all documentation in a timely manner that meets Federal/State/QA/CARP standards. Participates in supervision, trainings, and agency meetings and complies with Corporate Compliance and Risk Management policy and plan. Participates in Cultural Affairs trainings and demonstrates effective use of social and interpersonal knowledge and skills. Performs other duties as needed Minimum and Additional Requirements State Minimum Requirements: A high school diploma. Related clerical experience may be substituted for a high school diploma. Agency (Facility) Preferences: A high school diploma and two years of clerical experience; or an Assoicate degree in secretarial science or other related field; or three years of clerical experience. Preferred Qualifications Agency (Facility) Preferences: Considerable knowledge of the policies/procedures regarding QA/HIPAA/General Office procedures. Utilize standard computer programs and equipment. Employee receives general supervision and support from immediate supervisor. Ability to lift 5lbs. Operate a state vehicle (as applicable to position). Position is considered essential and may be called back during crises/disasters/emergencies. Bilingual abilities in English and Spanish (or another language) are a plus. Additional Comments The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability. South Carolina is making our Veterans a priority for employment in state agencies and institutions. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position. The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave accrual per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs ABMHC invites you to share our vision and passion for serving others Take this opportunity to be part of a multi-disciplinary team that makes a difference in the lives of others. Gain valuable on the job training, expertise and skills in evidence-based treatment, problem solving, communication and networking. Be part of an innovative and diverse workforce of dedicated public mental health leaders. Receive personalized coaching from a licensed and experienced clinician, with the opportunity for clinical supervision for licensure. Opportunity for enhanced clinical training through conferences, consultation groups, and trainings on EBPs (Trauma Focused Cognitive Behavioral Therapy, DBT, Motivational Interviewing, Substance Use Disorders, EMDR). Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Have you ever been employed by the SC Department of Mental Health? Yes No 02 If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below. Checking this box indicates my understanding to the above referenced statement. 03 Have you ever held a permanent (full-time equivalent) position with a SC state agency and/or been an employee of a SC school district? Yes No 04 How did you hear about our vacancy? SC State jobs portal/careers.sc.gov Simply Hired Indeed College Career Services Center Friend/Relative Referral from current DMH Employee Other (commercials, billboards, emails, ads, etc.) - Please specify. 05 If you answered "Referral from current DMH Employee" for question 4, please list name below: 06 If you answered "Other" for question 4, please indicate from where below: 07 Please indicate your salary requirements (please be specific and not put "negotiable" or "open"). 08 What is your highest level of education? 09 How many years of clerical/administrative experience do you possess? 10 Do you have any experience with electronic health/medical records? If yes, which ones? 11 Which computer programs are you proficient in using? Required Question