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University of Mississippi Medical Center

Associate Director - GPS Graduate Student Success (Promotional Opportunity)

University of Mississippi Medical Center, Union, New Jersey, us, 07083


Associate Director - GPS Graduate Student Success (Promotional Opportunity)

Job no:

525751 Position type:

Staff Full Time Benefit Status:

Benefited-Union Campus:

UMass Lowell Department:

Grad & Professional Studies Salary:

Salary commensurate with experience within the grade/range Applications Open:

Nov 26 2024 Applications Close:

Dec 10 2024 This being a promotional opportunity, only current UML Employees within the same Bargaining unit are eligible to apply for this position. The Associate Director of GPS Graduate Student Success is a key member of the Graduate Student Services Team. This position assists in the development and maintenance of systems and best practices to build and support student academic success and retention and assists in meeting strategic objectives for persistence and timely graduation of the graduate student population. Minimum Qualifications (Required): Education: Master’s degree in higher education or related field Experience: Minimum of (7) years in higher education, preferably in graduate student enrollment or program management Experience supporting data-informed decisions. Experience using data analytics and predictive modeling to enhance enrollment strategies Skills: Track record of success utilizing a CRM for student caseload management experience Demonstrated success in enrollment management Demonstrated experience advising & supporting diverse students especially in areas related to academic pathways, persistence & retention, etc. Strong project management skills Strong customer service skills Ability to establish program priorities, monitor progress toward achieving program goals, and conducts assessment to evaluate program effectiveness Demonstrated ability to work effectively both independently and within a team Excellent interpersonal, organizational, and communication skills to provide direction in promoting and maintaining collaborative relationships with campus and external constituencies Successfully manage multiple deadlines and competing priorities within a fast-paced environment Ability to hold sensitive information, navigate complex situations and advocate holistically for students Knowledge of new developments and innovations in enrollment strategies in graduate education Experience serving diverse student populations and a demonstrated commitment to racial justice, equity, and inclusion Ability to drive change and deliver results in a complex, decentralized environment Excellent communication skills (both written and verbal), including the ability to deliver dynamic and engaging presentations to large and diverse audiences Additional Considerations: Excellent communication and interpersonal skills, and the ability to relate effectively with college students, university community, and other constituents Problem-solving and decision-making skills Strong writing and proofreading skills desired Demonstrated leadership and conflict resolution skills Proven ability to work independently and collaboratively across units, sensitivity, and responsiveness to the needs of diverse constituencies is required The ability to understand “the big picture” and to assist with the development of process and strategies to meet University goals and maintain University standards Preferred Qualifications: Demonstrated success in delivering high-impact programs supporting graduate students SIS/PeopleSoft, Qualtrics experience Experience with digital event platforms Project management experience Special Instructions to Applicants: This is an SEIU 888 Professional Union position, Grade P19. Please include a resume with your application. Names and contact information for three references will be required at the time of application. Submission of a cover letter is optional. The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area. The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

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