Qwalifize LLC
Technical Product Support Manager
Qwalifize LLC, Tallahassee, Florida, us, 32318
Type:
Contract
Full Time or Part Time:
Full-Time Pay Rate:
TBD Location:
Tallahassee, FL Language Requirements: Write, read, and speak English fluently. Language Preferences:
N/A Job Overview:
This is a mid-level management role. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Works on multiple, complex issues/projects as a technical leader and the subject matter expert. Frequently reports to a corporate senior level software development executive, research and development executive, sales executive or Chief Technology Officer. In this role you will develop business strategy and provides direction for technical product support function. Manages a team responsible for resolving customer technical problems with enterprise’s products, developing the technical related responses for Requests for Quotes (RFQs), working with sales team to address technical product issues, and delivering and installing new software releases to customers and providing post-sales technical product support to customers. Responsible for managing the technical interface to customers, including RFQ specification reviews, hands-on testing and modeling and interfacing with development and engineering for systems design work at customer sites. Responsible for building and maintaining relationships that can be leveraged to support the achievement of business objectives. And other duties as assigned. Experience Requirements: A minimum of 7 years of high-tech industry and/or IT work experience in product engineering, development and support functions. Experience with managing teams and projects in multiple technological and business environments. Experience Preferences: TBD Physical Requirements: Ability to lift light equipment or materials, generally up to 30-50 pounds. Adequate vision to perform tasks effectively, including close and distance work. Good hearing ability to effectively communicate and respond to auditory cues. Education Requirements Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Education Preferences: TBD Training Schedule: TBD Schedule: TBD Dress Code:
Business Casual Benefits: Medical Insurance Dental Insurance Vision Insurance PTO (Paid Time Off) Additional Information: Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, ifnecessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.
Full-Time Pay Rate:
TBD Location:
Tallahassee, FL Language Requirements: Write, read, and speak English fluently. Language Preferences:
N/A Job Overview:
This is a mid-level management role. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Works on multiple, complex issues/projects as a technical leader and the subject matter expert. Frequently reports to a corporate senior level software development executive, research and development executive, sales executive or Chief Technology Officer. In this role you will develop business strategy and provides direction for technical product support function. Manages a team responsible for resolving customer technical problems with enterprise’s products, developing the technical related responses for Requests for Quotes (RFQs), working with sales team to address technical product issues, and delivering and installing new software releases to customers and providing post-sales technical product support to customers. Responsible for managing the technical interface to customers, including RFQ specification reviews, hands-on testing and modeling and interfacing with development and engineering for systems design work at customer sites. Responsible for building and maintaining relationships that can be leveraged to support the achievement of business objectives. And other duties as assigned. Experience Requirements: A minimum of 7 years of high-tech industry and/or IT work experience in product engineering, development and support functions. Experience with managing teams and projects in multiple technological and business environments. Experience Preferences: TBD Physical Requirements: Ability to lift light equipment or materials, generally up to 30-50 pounds. Adequate vision to perform tasks effectively, including close and distance work. Good hearing ability to effectively communicate and respond to auditory cues. Education Requirements Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Education Preferences: TBD Training Schedule: TBD Schedule: TBD Dress Code:
Business Casual Benefits: Medical Insurance Dental Insurance Vision Insurance PTO (Paid Time Off) Additional Information: Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, ifnecessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.