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Dahl Consulting

Customer Support Specialist

Dahl Consulting, Sauk Rapids, Minnesota, United States, 56379


Job Description

Do you have a positive attitude and excellent customer service skills?

Dahl Consulting is currently partnering with a leading innovator in sporting goods, outdoor, and marine markets. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Support Specialist for a contract-to-hire position! Interested? Get more details below.

Worksite Location:

Sauk Rapids, MN Contract Duration:

6 months Compensation:

$20.00-$25.00 per hour W2 What you'll do as the Customer Support Specialist:

Manage and prioritize a high volume of tasks and accounts efficiently while maintaining accuracy and attention to detail Provide exceptional customer service through professional communication via email and phone, addressing inquiries, resolving issues, and maintaining customer satisfaction Perform order entry and update account information in systems such as D365, Excel, and other relevant software Collaborate with team members to share insights, address questions, and ensure smooth workflow, while maintaining accountability for individual tasks and responsibilities Perform basic math and accounting tasks to support order management and billing accuracy Participate in team meetings, provide feedback, and support process improvements to enhance operational efficiency What you'll bring to the Customer Support Specialist role:

Proficient in email etiquette for internal and customer communication Strong phone skills for effectively handling customer calls Ability to manage high-volume workloads with excellent prioritization, multitasking, and organizational skills-critical for success in this role Proficiency in Excel, Word, Outlook, D365, and Teams Basic math and accounting skills Intermediate computer skills, including order entry experience Demonstrates a strong work ethic and a team-oriented mindset

Take the first step on your new career path!

To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

#BP.Indeed

Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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