Billing Specialist

Billing Specialist Roxbury, MA ONSITE REQUIRED Temporary to Hire $25-33/hour Our education client based in Roxbury is seeking a Billing Specialist who is responsible for managing all aspects of the student billing process, ensuring accurate account management and timely communication with students and families. This role supports the financial operations of the college and provides excellent customer service to students regarding their tuition accounts and billing inquiries. Qualifications: Bachelor degree in Accounting or Finance required 1+ year billing experience in financial aid required Jenzabar or similar ERP required Account reconciliation, journal entries, and collections call experience required Complex invoicing: reviewing tuition fees, available programs and grants, follow-up communication, and payment collection Experience providing excellent customer service and follow-up skills Knowledge of financial aid processes and regulations Experience working in a community college setting or diverse academic environment Responsibilities: Reconcile student account transactions with general ledger entries Prepare reports on student receivables, outstanding balances, and payment activity Assist with audits and compliance reviews related to student accounts Generate and distribute accurate student invoices, statements, and account summaries Post charges, payments, and adjustments to student accounts in the billing system Monitor overdue accounts and initiate collection procedures when necessary Provide students and families with clear information about tuition, fees, payment options, and deadlines Respond promptly to inquiries via phone, email, and in-person meetings, ensuring a positive experience Collaborate with financial aid and admissions offices to address account discrepancies Accept and process payments, including checks, credit cards, and online transactions Manage payment plans and coordinate with third-party billing services as needed

#J-18808-Ljbffr