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Omnicom Media Group US

Manager, Global Client Solutions (Media Planning)

Omnicom Media Group US, New York, NY


Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC) - delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world's leading brands in OMG agencies around the globe.

As OMG continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client we are onboarding!

Team Overview

Planit is a product that is deployed throughout Omnicom's media agencies. It is highly configurable and complete solution for capturing, consolidating, and reporting on local media activity across various markets. Once the data is entered, it is then aggregated, validated and available via a suite of custom and ad-hoc reporting tools.

The Planit team is responsible for providing this product solution for media planners to enter their media plans, submit approvals, report media activity, consolidate budgets and work closely with account teams to achieve their media planning and reporting goals. We work closely with the strategy teams to ensure that the data is being captured accurately and thoroughly.

Position Overview

The Client Solutions Manager is responsible for the overall deployment and on-going, local/regional support for specific clients using Planit, OMG's global media planning consolidation platform. The Client Solutions Manager should also act as the product expert and ensure that the final deliverables meet the approved requirements.

Key Responsibilities
  • Support Department Director in the deployment process for Planit and its core components for various OMG clients
  • Provide trouble-shooting assistance in all areas of the platform
  • Gain an understanding of the client's business and build relationships with the client team
  • Build relationships with key stakeholders
  • Train new users on how to enter their data into the pre-defined input templates
  • Develop training materials and curriculums
  • Assist client teams in report creation and design
  • Provide insight during client discovery meetings, as needed
  • Gather business requirements for new and existing clients
  • Recommend product enhancements based on local market feedback
  • Send internal communications and progress updates to core audience
  • Maintain user-access and security permissions
  • Respond to ad hoc requests and issues
  • Assist in quality assurance and data quality

Required Skills
  • Solid knowledge of Microsoft Office especially MS Excel and working with pivot tables
  • Strong knowledge of the US media planning/buying process and media planning terminology
  • A technical mindset and general understanding of databases, business intelligence, data visualization and web applications is also ideal
  • Excellent written and verbal communication skills
  • Strong relationship management skills between development and sponsor groups
  • Strong problem-solving skills to analyze complex problems, interpret account needs, and develop integrated, creative solutions
  • Work self-sufficiently to complete a project with a minimal supervision

Our culture and working style within the group fosters a positive, productive, entrepreneurial team spirit. We demonstrate a strong working knowledge of media across all channels and are data driven in our approach. We use analytic and technical knowledge to identify the most effective strategies to address our clients' needs. We also work to stay sharp and up to date with our skills and trends in the marketplace that help us bring the best for our clients.

#LI-SY1

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range

$67,000-$95,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

Omnicom Media Group is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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