Utilities Manager

SUMMARY Welltower is seeking a talented Utilities Manager, with extensive experience in Billing and Reimbursement, to strategically manage a portfolio of over 2,000 properties. This position requires strong analytical and problem-solving abilities, with experience in resolving complex billing anomalies and streamlining processes. Thinking out of the box is a requirement here, as is strong team leadership experience, excellent analytical and communication skills, and the ability to make and present solid data-driven decisions. Must be self-motivated in a fast-paced environment and be able to analyze and interpret utility data related to ESG factors and prepare reports for internal and external stakeholders. KEY RESPONSIBILITIES Manage utility relationships, including operators, utility providers, and 3rd party billers, across our portfolio of over 2,000 properties on behalf of Welltower. Create a reporting package for utility expenditures and reimbursements, including ownership/creation of an adaptive and predictive modeling process. Fully understand utility allocation and reimbursement metrics. Ensure appropriate expense reimbursement and enhance department processes. Assist Property Operations in resolving issues related to utility programs. Oversee utility billing transition of developments, acquisitions, and dispositions of properties. Analyze and respond to proposed utility rate changes on behalf of Welltower, pro-actively manage communications to leadership about utility hearings, rate tables, and infrastructure investments. Track projects with utility impact, such as renewable energy upgrades and tax incentives. Contribute to strategic sourcing initiatives for new vendors. Support the extraction, collection, organization, curation, and analysis of utility data across Welltower's portfolio, developing and optimizing streamlined ETL processes. Meet global ESG reporting and sustainability requirements and ensure compliance with municipal energy benchmarking and reporting regulations. Coordinate utility billing processes with Accounts Payable Department. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice. TRAVEL Some out-of-area and overnight travel may be expected. MINIMUM REQUIREMENTS Bachelors Degree required. 5 years of Billing and Utility Management experience to include overseeing complex non-routine functions and extensive troubleshooting of gray area anomalies. Strong organizational and leadership skills to lead, champion, and implement strategic initiatives. Strong vendor and program management skills. Applicants must be able to pass a pre-employment drug screen. WHAT WE OFFER Flexible schedule: Monday-Thursday in office, Fridays optional to work remote Competitive Base Salary Annual Bonus Generous Paid Time Off and Holidays Employer-matching 401(k) Program Profit Sharing Program Student Debt Program well contribute up to $10,000 towards your student loans! Tuition Assistance Program Employee Stock Purchase Program purchase shares at a 15% discount Comprehensive and progressive Medical/Dental/Vision options And much more!https://welltower.com/newsroom/careers/ ABOUT WELLTOWER Welltower, anSandP500 company headquartered inToledo,Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and over ll health care experience.Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets inthe United States,Canadaand theUnited Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available atwww.welltower.com Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity