Director of Executive Affairs - Manager I - Director's Office SFO (0922)

Director of Executive Affairs - Manager I - Director's Office SFO (0922)

• Job Code and Title: 0922-Manager I
• Fill Type: Permanent Exempt

APPOINTMENT TYPE: Permanent Exempt, Category 8: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Specific information regarding this recruitment process are listed below:

• Application Opening: Monday, December 2, 2024
• Application Deadline: Apply immediately. Please be advised that interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Friday, December 13, 2024.
• Compensation Range: $129,974- $165,958 Annually
• Recruitment ID: PEX-0922-151460

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity.

Director of Executive Affairs

The Director of Executive Affairs will provide high-level, confidential executive administrative support to the Airport Director and ensure the efficient and effective day-to-day operations of the executive office. As a member of Senior Leadership, this role requires a proactive leader with exceptional organizational and communication skills who delivers integrity, quality, trust, and the highest standards for excellence. This position will oversee executive office operations and administrative services and support communication and collaboration across the organization. This position manages sensitive and confidential information with the highest level of discretion and care. As a team member of SFO, you will embrace SFO’s core values and contribute fully to SFO’s Five-Year Strategic Plan.

You are excited about this opportunity because you will:

• Serve as the executive administrative liaison between the Airport Director and internal/external stakeholders, ensuring clear and effective communication and collaboration; exercise judgement and discretion in managing inquiries and communications.
• Strategically plan and execute the Airport Director’s schedule; coordinate complex meetings, assess and prioritize inquiries and requests employing sound strategies to solve a wide range of challenges.
• Optimize the Airport Director's time by anticipating needs and identifying critical, time-sensitive issues, coming prepared with solutions. Delegate tasks and ensure the completion of deliverables by assessing and prioritizing conflicting needs and determining appropriate courses of action.
• Develop and refine meeting agendas and briefing materials; produce and edit reports and presentations; set deadlines for deliverables.
• Draft and edit communications including speeches, memoranda, correspondence, policies, announcements, event speaking points and other materials to ensure content is clear, compelling, accessible, tailored to the audience, and in alignment with SFO core values.
• Conduct research, analyze findings, and provide evaluations and recommendations.
• Streamline and optimize administrative processes to improve efficiency and effectiveness; develop and implement best practices for enhancing workflows and communication.
• Serve as a member of Senior Staff, Executive Committee, and Committee Sponsor for Reaching for the Extraordinary Program; contribute to strategic discussions and initiatives providing valuable insights on key projects and initiatives.
• Coordinate issuance of Airport Executive Directives and policies; interpret and communicate decisions to ensure understanding and alignment.
• Oversee the annual budget for the Airport Director's Office, including budget preparation, monitoring expenditures, and financial reporting; direct the allocation of administrative resources to achieve timely outcomes and measurable goals within budget.
• Manage special projects related to administrative functions, such as office relocations and technology upgrades.
• Supervise, develop, and evaluate the performance of the Director’s Office administrative team, fostering a collaborative and productive work environment.
• Lead the Airport’s administrative support function with a focus on strategic oversight and effective coordination; partner with management staff to enhance team performance, address staffing challenges, and develop strategies that improve the efficiency of the Airport’s team of 60+ administrative professionals.

Desirable Qualifications:

• Proven experience providing C-Suite level support with a demonstrated ability to efficiently manage complex executive schedules and prioritize tasks effectively.
• Highly skilled communicator, demonstrating exceptional written and verbal communication skills; ability to compose and edit a wide variety of materials including correspondence, reports, speeches, meeting agendas, briefings, and reports; adept at conveying ideas clearly to diverse audiences and adapting communication styles to accommodate and elevate diverse voices and perspectives.
• Proactive problem solver, anticipating the needs of the Airport Director and the executive team and taking the initiative to address issues before they arise.
• Strategic thinker, ability to understand and align with SFO’s vision and mission; capacity to anticipate challenges and opportunities, contributing to long-term organizational goals.
• Good judgement and strong analytical skills to quickly assess situations, anticipate outcomes, and make informed decisions.
• Strong business acumen, meticulous attention to detail and the ability to manage multiple priorities in a fast-paced, high-pressure environment; exceptional organizational skills.
• Capacity to manage change and pivot quickly as business needs evolve; resilience under pressure, especially when handling unexpected challenges.
• Supervisory experience, demonstrating strong leadership and communication skills, with the ability to manage, mentor, and motivate team members.
• Proficiency in Microsoft Office Suite and other office management software.
• Ability to handle confidential information with the utmost discretion.
• Experience in budget management is a plus.

Minimum Qualifications:

Education: Bachelor’s degree from an accredited college or university; AND

Experience: Four (4) years of professional experience in an executive support role, providing direct support to an executive director or senior leader.

Substitution: Additional qualifying full time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One year of work experience equals to 30 semester units/45 quarter units.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.