WorldLink
Sales Operations Manager (EPP)
WorldLink, Ridgefield Park, New Jersey, us, 07660
Job Description
TITLE: Sales Operations Manager (EPP)
POSITION TYPE: Full Time (W2)
LOCATION: Ridgefield Park, NJ
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com .
WHO we're looking for:
We are looking for a Sales Operations Manager (EPP) who as part of the direct-to-consumer eCommerce team, will be responsible for the Enhanced Partner Program (EPP). This provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune-500 employees.
You will specifically focus on enabling revenue growth through the operation and optimization of initiatives, both new and existing. Key duties will include: program and project management, account onboarding and management, garnering alignment from stakeholders, and business case planning. You will be expected to perform analytics (planned and ad-hoc) and facilitate forecasting. This includes creating insights/presentations for executive reviews.
Role and Responsibilities:
Contribute to the overall success of the business unit and help drive $1B+ in revenue. Drive revenue across key audiences, across all product categories. Manage ticketing process (Jira) and guiding development roadmap. Design and execute programs that will drive engagement/revenue. Partner with cross-functional teams to deliver new initiatives. Provide valuable segment insights to business and cross-functional leaders. Provide planned and ad-hoc reporting of all relevant segment metrics. Perform analytics using Microsoft Excel and Tableau. Facilitate creation of dashboards and reports by writing detailed requirements. Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations. Required Experience and Education:
5+ years of sales or sales operations experience. 5+ years of technology or telecommunications experience. 3+ years of business development experience. 3+ years of experience working with, or for, a Fortune 1000 organization. Bachelor's degree preferred. Experience with EPP programs and/or partnership with HR/benefits managers preferred. Necessary Skills and Attributes:
Self-motivated individual with the ability to thrive in a team-based or independent environment. Detail-oriented with strong organization skills. Ability to work in a fast-paced environment. Limited supervision and the exercise of discretion. Strong communication and presentation skills. Ability to effectively communicate business insights and requirements. Strong project management skills. Strong Microsoft Excel skills (including formulas and lookups) are required. Strong Tableau skills (including Tableau Desktop experience) are preferred. Physical Demands:
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we'll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
Medical Plans Dental Plans Vision Plan Life & Accidental Death & Dismemberment Short-Term Disability Long-Term Disability Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection 401(k)
WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
POSITION TYPE: Full Time (W2)
LOCATION: Ridgefield Park, NJ
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com .
WHO we're looking for:
We are looking for a Sales Operations Manager (EPP) who as part of the direct-to-consumer eCommerce team, will be responsible for the Enhanced Partner Program (EPP). This provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune-500 employees.
You will specifically focus on enabling revenue growth through the operation and optimization of initiatives, both new and existing. Key duties will include: program and project management, account onboarding and management, garnering alignment from stakeholders, and business case planning. You will be expected to perform analytics (planned and ad-hoc) and facilitate forecasting. This includes creating insights/presentations for executive reviews.
Role and Responsibilities:
Contribute to the overall success of the business unit and help drive $1B+ in revenue. Drive revenue across key audiences, across all product categories. Manage ticketing process (Jira) and guiding development roadmap. Design and execute programs that will drive engagement/revenue. Partner with cross-functional teams to deliver new initiatives. Provide valuable segment insights to business and cross-functional leaders. Provide planned and ad-hoc reporting of all relevant segment metrics. Perform analytics using Microsoft Excel and Tableau. Facilitate creation of dashboards and reports by writing detailed requirements. Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations. Required Experience and Education:
5+ years of sales or sales operations experience. 5+ years of technology or telecommunications experience. 3+ years of business development experience. 3+ years of experience working with, or for, a Fortune 1000 organization. Bachelor's degree preferred. Experience with EPP programs and/or partnership with HR/benefits managers preferred. Necessary Skills and Attributes:
Self-motivated individual with the ability to thrive in a team-based or independent environment. Detail-oriented with strong organization skills. Ability to work in a fast-paced environment. Limited supervision and the exercise of discretion. Strong communication and presentation skills. Ability to effectively communicate business insights and requirements. Strong project management skills. Strong Microsoft Excel skills (including formulas and lookups) are required. Strong Tableau skills (including Tableau Desktop experience) are preferred. Physical Demands:
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we'll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
Medical Plans Dental Plans Vision Plan Life & Accidental Death & Dismemberment Short-Term Disability Long-Term Disability Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection 401(k)
WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.