Administrative Assistant Job at Robert Half in Phoenix

We are offering a permanent employment opportunity for an Administrative Assistant in the Architecture industry based in Phoenix, Arizona. As an Administrative Assistant, you'll be playing a crucial role in our operations, helping to maintain organized and efficient workflows in our office.

Responsibilities:

• Accurately handle and process customer applications, ensuring all details are up-to-date and correct.
• Maintain and update customer records, ensuring accuracy at all times.
• Address customer inquiries promptly and detail oriented, ensuring high levels of customer satisfaction.
• Monitor customer accounts regularly, responding and taking appropriate action where necessary.
• Assist with project research, providing valuable support to the team.
• Coordinate projects, including handling RFIs and document submissions.
• Interact with vendors and clients, fostering strong detail oriented relationships.
• Cover receptionist breaks, ensuring smooth operation of front office duties.
• Maintain the studio's calendar, coordinating and scheduling appointments as needed.
• Assist with the editing and formatting of various documents, ensuring they meet company standards.• Proficient in answering inbound calls, demonstrating excellent communication skills
• Demonstrated ability in providing top-notch customer service
• Skilled in performing accurate and efficient data entry tasks
• Able to handle email correspondence with professionalism, ensuring timely responses
• Capable of managing both inbound and outbound calls effectively
• Proficiency in Microsoft Excel, showcasing strong analytical and numerical skills
• Familiarity with Microsoft Outlook, handling scheduling and email management tasks
• Competent in using Microsoft PowerPoint for creating and editing presentations
• Expertise in Microsoft Word, with the ability to create, format, and edit documents
• Experience in scheduling appointments, ensuring smooth operations and time management