Administrative Assistant Job at Robert Half in Blue Ash

We are in search of a meticulous and dedicated Administrative Assistant to become a part of our team in BLUE ASH, Ohio. As an Administrative Assistant, you will be the initial contact for our clients, managing all inbound and outbound calls while delivering excellent customer service. This role presents a long-term contract employment opportunity.

Responsibilities:
• Oversee the front desk operations, ensuring a warm and detail-oriented welcome to clients
• Manage all incoming and outgoing calls, providing timely and effective communication
• Sort and distribute mail to appropriate recipients efficiently
• Assist with various projects, including the intake of client tax returns
• Scan and organize client files accurately for easy access and retrieval
• Schedule appointments using Microsoft Outlook to ensure smooth operations
• Order necessary office supplies to maintain an effective work environment
• Utilize Microsoft Excel, PowerPoint, and Word to manage data and create reports
• Respond to customer inquiries via email, ensuring a high level of customer satisfaction
• Maintain accurate data entry for all customer interactions and transactions.• Proficiency in answering inbound calls and managing inbound and outbound calls effectively
• Demonstrated customer service skills, including the ability to manage and respond to different customer situations
• Experience with data entry tasks, ensuring accuracy and attention to detail
• Skilled in email correspondence, including drafting, sending, and organizing emails
• Proficiency in Microsoft Excel, able to create and manage spreadsheets
• Familiarity with Microsoft Outlook, including managing emails and schedules
• Experience with Microsoft PowerPoint, able to create and edit presentations
• Proficiency in Microsoft Word, able to draft, edit, and format documents
• Ability to schedule appointments, manage calendars, and coordinate schedules effectively