Office Assistant Job at Robert Half in Phoenix

We are looking for a diligent Office Assistant to join our team in Phoenix, Arizona. As an Office Assistant, you will be primarily involved in managing the greeter station at a testing site, providing support in web-based testing, and ensuring the integrity of the testing process. This role offers a short term contract employment opportunity.

Responsibilities:
• Assist in the check-in process for individuals taking credentialing or certification tests.
• Ensure that test-takers do not possess any unauthorized materials such as calculators, notes, etc.
• Regularly monitor the testing site to prevent any cheating activities.
• Respond to emails and manage the start/stop of tests through specific applications.
• Handle light office work and clerical duties, including maintaining accurate records.
• Utilize various computer programs and CRM to manage customer accounts.
• Perform security checks at the testing site to ensure adherence to testing rules.
• Use accounting software systems and ADP for financial services as needed.
• Manage banner ads and other promotional materials for the testing center.
• Answer inbound calls and handle billing functions as required.• Demonstrated proficiency with Accounting Software Systems
• Experience with ADP - Financial Services
• Familiarity with Banner Ads creation and management
• Proficiency in various Computer Programs
• Experience using CRM software
• Knowledge of About Time software
• Excellent communication skills for providing Answer to inquiries
• Experience in Answering Inbound Calls
• Ability to handle Billing Functions efficiently
• Experience in performing Clerical Duties