Receptionist Job at Percepta House in New York

Job Title: Receptionist

Location: New York, NY

Job Type: Full-Time

Position Overview: We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing exceptional customer service while maintaining a welcoming and organized environment. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively in a dynamic office setting.

Key Responsibilities:

• Greet and welcome visitors, ensuring they feel comfortable and attended to.
• Answer phone calls, direct inquiries to the appropriate departments, and take messages when necessary.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain the reception area by ensuring it is tidy and presentable.
• Perform general administrative duties such as filing, data entry, and photocopying.
• Assist in managing office supplies, ensuring stock levels are adequate.
• Handle customer inquiries and resolve issues promptly and professionally.
• Ensure visitors sign in and follow any required security protocols.
• Support other team members with administrative tasks as needed.

Qualifications:

• High school diploma or equivalent; additional certification in office management or related fields is a plus.
• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to remain calm and composed under pressure.
• Professional appearance and demeanor.