Offices, Boards and Divisions
Supervisory IT Program Manager (INFOSEC/CUSTSPT)
Offices, Boards and Divisions, Washington, District of Columbia, us, 20022
Supervisory IT Program Manager (INFOSEC/CUSTSPT)
This position serves as a Supervisory IT Program Manager (INFOSEC/CUSTSPT), located in the Department of Justice (DOJ), Justice Management Division, Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS) in Washington, DC. Duties
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. The duties and responsibilities as a Supervisory IT Program Manager (INFOSEC/CUSTSPT) GS-2210-14 generally include, but are not limited to the following: Provides overall direction and oversight of personnel management, strategy development, and security assessment and accreditation. Manages special projects that have a significant impact on the delivery of customer support services. Provides expert technical advice, guidance, and recommendations for problem resolution to management and other technical specialists. Develops goals and objectives that integrate IT Solutions business, acquisition, and fiscal objectives. Manages the administration and security of Voice over Internet Protocol (VoIP) systems. Salary
$139,395 - $181,216/year Conditions of Employment
You must be a United States Citizen or National. You must successfully pass a security/background investigation and a drug screening. Selective Service registration is required, see the "Requirements" section for full details. Additional selections may be made from this announcement, at any time, if openings occur in other offices serviced by Justice Management Division, HR Operations. Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines. This position requires the candidate to be able to hold a security clearance at the Top Secret / SCI security level. Requires a probationary period if the requirement has not been met. This position requires the candidate to obtain a Federal Acquisition Certificate for Contracting Officers Representative (FAC-COR) and/or Federal Acquisition Certificate for Program Manager (FAC-PM) within 12 months of appointment. You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met. This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one-year probation to assess your ability to perform supervisory duties is required unless previously completed. Qualifications
To qualify for the position of
Supervisory IT Program Manager (INFOSEC/CUSTSPT)
(GS-2210-14), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade. Basic Qualifications (2210 series):
Attention to Detail
- Is thorough when performing work and conscientious about attention to detail. Customer Service
- Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations. Oral Communication
- Effectively expresses information to individuals or groups, taking into account the audience and nature of the information. Problem Solving
- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized Experience:
For the GS-14, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-13 in the Federal service. Specialized experience is defined as:
Applying IT project management principles, methods, concepts, standards, and practices sufficient to accomplish assignments; Assisting with budget planning, acquisitions, and business administration; Resolving complex issues with landline and wireless telecommunications and Voice over Internet Protocol (VoIP) systems. You
MUST
meet all qualification requirements by the closing date of this announcement, 12/24/2024. YOUR RESUME MUST
support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. Other Information
This announcement is being advertised under a government-wide Direct-Hire Authority issued by OPM for positions in certain hard-to-fill occupational fields. Veterans Preference and other Category Rating procedures do not apply to this announcement. Applicants must simply be determined to possess the specialized experience and basic qualifications required of the position. Required Documents
The following documents are required for this vacancy: Resume IMPORTANT RESUME INFO :
Please review the USAJOBS Resume Writing Tutorial on YouTube before applying. At a minimum, your resume must list each of the following items for every employment referenced: Contact Information: Name, address, phone number, and email. Official position title. Employer name and contact information. Start and end dates (including month and year). Hours per week worked. A detailed list of duties performed, accomplishments. It is your responsibility to ensure that your resume and correct documents are uploaded and received. How to Apply
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 12/24/2024 to receive consideration. Click "Apply Online" to get started. If you're not logged in to your USAJOBS account, you will need to login. If you don't have an account, please create one. You will be prompted to select one of your stored (or uploaded) resumes, and any supporting documents you have uploaded to USAJOBS. After acknowledging you have reviewed your application package, you will be asked to submit your demographic information (if you have provided this in your profile). Submission is optional and anonymous. You'll be asked to confirm your choices and certify the accuracy of your information before you're able to continue to the Application Manager system. Once you reach DOJ's Application Manager system, you'll be asked to verify the information you transmitted from USAJOBS. After responding to the questionnaires, you will have the opportunity to attach the documents you brought over from USAJOBS or upload documents directly from your computer or device. Once all your documents are uploaded, you must assign the uploads to the appropriate document category. Once you've uploaded and assigned all your documents to an appropriate document type, you can proceed to the final verification step, and click Submit. If you have correctly submitted your application, you will receive an automated e-mail notification within 30-60 minutes. If you need help with the application process, please see the USAJOBS Help Site.
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This position serves as a Supervisory IT Program Manager (INFOSEC/CUSTSPT), located in the Department of Justice (DOJ), Justice Management Division, Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS) in Washington, DC. Duties
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. The duties and responsibilities as a Supervisory IT Program Manager (INFOSEC/CUSTSPT) GS-2210-14 generally include, but are not limited to the following: Provides overall direction and oversight of personnel management, strategy development, and security assessment and accreditation. Manages special projects that have a significant impact on the delivery of customer support services. Provides expert technical advice, guidance, and recommendations for problem resolution to management and other technical specialists. Develops goals and objectives that integrate IT Solutions business, acquisition, and fiscal objectives. Manages the administration and security of Voice over Internet Protocol (VoIP) systems. Salary
$139,395 - $181,216/year Conditions of Employment
You must be a United States Citizen or National. You must successfully pass a security/background investigation and a drug screening. Selective Service registration is required, see the "Requirements" section for full details. Additional selections may be made from this announcement, at any time, if openings occur in other offices serviced by Justice Management Division, HR Operations. Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines. This position requires the candidate to be able to hold a security clearance at the Top Secret / SCI security level. Requires a probationary period if the requirement has not been met. This position requires the candidate to obtain a Federal Acquisition Certificate for Contracting Officers Representative (FAC-COR) and/or Federal Acquisition Certificate for Program Manager (FAC-PM) within 12 months of appointment. You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met. This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one-year probation to assess your ability to perform supervisory duties is required unless previously completed. Qualifications
To qualify for the position of
Supervisory IT Program Manager (INFOSEC/CUSTSPT)
(GS-2210-14), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade. Basic Qualifications (2210 series):
Attention to Detail
- Is thorough when performing work and conscientious about attention to detail. Customer Service
- Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations. Oral Communication
- Effectively expresses information to individuals or groups, taking into account the audience and nature of the information. Problem Solving
- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized Experience:
For the GS-14, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-13 in the Federal service. Specialized experience is defined as:
Applying IT project management principles, methods, concepts, standards, and practices sufficient to accomplish assignments; Assisting with budget planning, acquisitions, and business administration; Resolving complex issues with landline and wireless telecommunications and Voice over Internet Protocol (VoIP) systems. You
MUST
meet all qualification requirements by the closing date of this announcement, 12/24/2024. YOUR RESUME MUST
support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. Other Information
This announcement is being advertised under a government-wide Direct-Hire Authority issued by OPM for positions in certain hard-to-fill occupational fields. Veterans Preference and other Category Rating procedures do not apply to this announcement. Applicants must simply be determined to possess the specialized experience and basic qualifications required of the position. Required Documents
The following documents are required for this vacancy: Resume IMPORTANT RESUME INFO :
Please review the USAJOBS Resume Writing Tutorial on YouTube before applying. At a minimum, your resume must list each of the following items for every employment referenced: Contact Information: Name, address, phone number, and email. Official position title. Employer name and contact information. Start and end dates (including month and year). Hours per week worked. A detailed list of duties performed, accomplishments. It is your responsibility to ensure that your resume and correct documents are uploaded and received. How to Apply
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 12/24/2024 to receive consideration. Click "Apply Online" to get started. If you're not logged in to your USAJOBS account, you will need to login. If you don't have an account, please create one. You will be prompted to select one of your stored (or uploaded) resumes, and any supporting documents you have uploaded to USAJOBS. After acknowledging you have reviewed your application package, you will be asked to submit your demographic information (if you have provided this in your profile). Submission is optional and anonymous. You'll be asked to confirm your choices and certify the accuracy of your information before you're able to continue to the Application Manager system. Once you reach DOJ's Application Manager system, you'll be asked to verify the information you transmitted from USAJOBS. After responding to the questionnaires, you will have the opportunity to attach the documents you brought over from USAJOBS or upload documents directly from your computer or device. Once all your documents are uploaded, you must assign the uploads to the appropriate document category. Once you've uploaded and assigned all your documents to an appropriate document type, you can proceed to the final verification step, and click Submit. If you have correctly submitted your application, you will receive an automated e-mail notification within 30-60 minutes. If you need help with the application process, please see the USAJOBS Help Site.
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