Marriott
Managing Vice President, Full-Service Franchising
Marriott, Bethesda, Maryland, us, 20811
Additional Information
Job Number:
24211729 Job Category:
Property Leadership Location:
Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814
VIEW ON MAP Schedule:
Full Time Located Remotely?
Yes Position Type:
Management JOB SUMMARY
The Managing Vice President, Full-Service Franchising provides operational leadership and influence to ensure that Marriott’s key operational priorities and programs are implemented, sustained and optimized in the franchise hotels. As a business partner and Direct Report to the Senior Vice President Full-Service Franchising, the incumbent provides a strategic perspective to help make optimal business decisions for the hotels and accounts within their portfolio. The Managing Vice President uses operational skills and diverse sources of information to identify opportunities, ensure high caliber customer satisfaction through the development and execution of high-quality products and services in food & beverage, event management, and rooms operations and related services throughout the franchise hotels in their portfolio. This role functions as the strategic business leader of all Franchised Marriott Full-Service hotels in their scope, providing expertise, strategic direction and insight regarding food & beverage, event management, rooms operations and related services, sales, revenue management, and guest satisfaction. This leadership role evaluates the current state of operational performance, formulates the strategy to achieve business objectives and implements systems and processes that leverage and support enterprise strategies to maximize business performance. CANDIDATE PROFILE
Education and Experience
Required: 10+ years of progressive experience in hotel industry preferred (e.g. combined experience to include food & beverage, rooms operations, event management, sales, revenue management, quality assurance and prior strategic leadership roles or GM assignments with responsibility for multiple units). Preferred: Bachelor’s degree in related area preferred. Graduate degree, e.g., MBA or related degree preferred. CORE WORK ACTIVITIES
Drive operational excellence at Franchise hotels by employing a systematic account management approach to help ensure the effective implementation, sustainment and optimization of key initiatives at Franchise properties. Ensure the execution of operations responsibilities for franchise hotels: rooms operations and related services, food and beverage, event management, guest, sales, revenue management, financial management and quality assurance. Ensure properties deliver against QA operation review and discipline initiatives to build brand equity and customer loyalty. Play key role in assisting Development in hotel development process, providing expertise to design process for market projects, due diligence and operations excellence. Serve as a liaison to the Franchise Community by routinely sharing information on Market Initiatives, Operations Councils and Operations Training opportunities. Serve as a resource to OFS and the Franchise community by reviewing capital plans to assist in maximizing guest impact and maintaining brand requirements for renovations. Hold high performance expectations, own results, and hold others accountable regardless of reporting relationship. Put in place early warning systems and appropriate metrics to identify and manage business and financial risks. Maintain high performance levels by hiring the best, coaching & developing, ensuring everyone understands the expected contributions. Contribute to the evaluation of the Marriott franchisee’s above-property management structure to ensure adequate support. Influence pragmatically to implement change management plans that maximize stakeholder engagement. Champion and enhance owner/franchisee engagement channels to align on strategies to elevate guest/franchisee experiences. Provide leadership in operations functions to franchisees by setting priorities that are aligned with the region and discipline goals. Serve as market change agent and provide oversight in the implementation of related programs and key initiatives. Promote an organizational environment that rapidly assimilates new information to improve business performance. Travel required. Perform other duties as assigned. The salary range for this position is $258,900 to $365,000 annually. In addition to the annual salary, the position will be eligible to receive a quarterly bonus. Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. All locations offer coverage for medical, dental, vision, and other benefits. Benefits are subject to terms and conditions. Marriott HQ is committed to a hybrid work environment that enables associates to be connected. Headquarters-based positions are considered hybrid for candidates within commuting distance to Bethesda, MD. The application deadline for this position is 14 days after the date of this posting, December 25, 2024. Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
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24211729 Job Category:
Property Leadership Location:
Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814
VIEW ON MAP Schedule:
Full Time Located Remotely?
Yes Position Type:
Management JOB SUMMARY
The Managing Vice President, Full-Service Franchising provides operational leadership and influence to ensure that Marriott’s key operational priorities and programs are implemented, sustained and optimized in the franchise hotels. As a business partner and Direct Report to the Senior Vice President Full-Service Franchising, the incumbent provides a strategic perspective to help make optimal business decisions for the hotels and accounts within their portfolio. The Managing Vice President uses operational skills and diverse sources of information to identify opportunities, ensure high caliber customer satisfaction through the development and execution of high-quality products and services in food & beverage, event management, and rooms operations and related services throughout the franchise hotels in their portfolio. This role functions as the strategic business leader of all Franchised Marriott Full-Service hotels in their scope, providing expertise, strategic direction and insight regarding food & beverage, event management, rooms operations and related services, sales, revenue management, and guest satisfaction. This leadership role evaluates the current state of operational performance, formulates the strategy to achieve business objectives and implements systems and processes that leverage and support enterprise strategies to maximize business performance. CANDIDATE PROFILE
Education and Experience
Required: 10+ years of progressive experience in hotel industry preferred (e.g. combined experience to include food & beverage, rooms operations, event management, sales, revenue management, quality assurance and prior strategic leadership roles or GM assignments with responsibility for multiple units). Preferred: Bachelor’s degree in related area preferred. Graduate degree, e.g., MBA or related degree preferred. CORE WORK ACTIVITIES
Drive operational excellence at Franchise hotels by employing a systematic account management approach to help ensure the effective implementation, sustainment and optimization of key initiatives at Franchise properties. Ensure the execution of operations responsibilities for franchise hotels: rooms operations and related services, food and beverage, event management, guest, sales, revenue management, financial management and quality assurance. Ensure properties deliver against QA operation review and discipline initiatives to build brand equity and customer loyalty. Play key role in assisting Development in hotel development process, providing expertise to design process for market projects, due diligence and operations excellence. Serve as a liaison to the Franchise Community by routinely sharing information on Market Initiatives, Operations Councils and Operations Training opportunities. Serve as a resource to OFS and the Franchise community by reviewing capital plans to assist in maximizing guest impact and maintaining brand requirements for renovations. Hold high performance expectations, own results, and hold others accountable regardless of reporting relationship. Put in place early warning systems and appropriate metrics to identify and manage business and financial risks. Maintain high performance levels by hiring the best, coaching & developing, ensuring everyone understands the expected contributions. Contribute to the evaluation of the Marriott franchisee’s above-property management structure to ensure adequate support. Influence pragmatically to implement change management plans that maximize stakeholder engagement. Champion and enhance owner/franchisee engagement channels to align on strategies to elevate guest/franchisee experiences. Provide leadership in operations functions to franchisees by setting priorities that are aligned with the region and discipline goals. Serve as market change agent and provide oversight in the implementation of related programs and key initiatives. Promote an organizational environment that rapidly assimilates new information to improve business performance. Travel required. Perform other duties as assigned. The salary range for this position is $258,900 to $365,000 annually. In addition to the annual salary, the position will be eligible to receive a quarterly bonus. Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. All locations offer coverage for medical, dental, vision, and other benefits. Benefits are subject to terms and conditions. Marriott HQ is committed to a hybrid work environment that enables associates to be connected. Headquarters-based positions are considered hybrid for candidates within commuting distance to Bethesda, MD. The application deadline for this position is 14 days after the date of this posting, December 25, 2024. Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
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